Welcome to Motorhomefacts, we are a thriving motorhome community (Largest in Europe). Why Not JOIN NOW and get instant access to more of the website. It costs nothing to join and only takes a few minutes. We have 200,000 different people visiting our site monthly and this amount of motorhomers in one place guarantees a fast response to any questions you may have. We also have unique facilities not found elsewhere such as our Online Logbook, stopover tracker, Motorhome directory with Ebay type feedback and the largest repository of motorhome campsites reviews found anywhere
After 4 happy years with a second-hand Geist 65 and after a visit to the NEC show in February, we decided that the new Burstner was for us. Apart from the attractive layout, the pull-down bed was a big pull for us - two labs below, us up above - it seemed perfect.
Sadly things have not worked out. Are we the only owners of this brilliantly designed, "Which Motorhome of the Year 2011" camper with clips which release the bed as soon as you start rolling on the open road?! With no load on the bed at all (i.e. no duvet, no pillows or anything) the clips hold. But push the bed up with the bedding in place (a feature we are assured is normal for these Burstner beds) and down it comes as soon as you start moving. We've tried adjusting the tension in the release mechanism and, to be fair, so have Southdowns Motor Homes, who we bought it from. They seem to be as at a loss, as we are (and they have really tried to fix the problem).
So the question is, is it just us? There must by now be other new proud owners of this brilliantly neat, award-winning motor home. Has everyone else gone for the electric motor lift option (which doesn't use the clips to retain the bed once its up)? Or will the clips simply not tolerate the extra weight of a duvet?!!!!!!!!!!
This single problem is seriously eroding our pleasure from this lovely new motor home. Any comments most welcomed and thanks.
Sorry to hear you are having issues with the drop down bed. We have a Quadro (the early Ixeo before Audi got miffed and forced Burstner to change the name) which has the 'old' lock up catch which is basically a shoot bolt which rests above a block on the van wall & it has never caused the issue you mention with it coming down in transit. It may be worth suggesting to Southdowns fitting this older type system, or if it won't, simply a similar shoot bolt and the Burstner block/wedge on the wall in addition to the one you have currently.
Funnily enough I was talking to the workshop manager at CamperUK on an unrelated issue and he mentioned (without prompting) what a pain the new catch was on the bed when he saw ours was the old type, 'wishing they had never changed it!'
As to bedding, you are right, there is no room to store any on the bed when 'up', it irritates us also but we have/ use a lightweight camping double sleeping bag which is plenty warm enough even in sub zero temps, and stuff it in the bottom of our wardrobe the rest of the time. Not ideal I know but it works.
hi ive got the swift belair 750 with drop down bed ive got 2 safty harness clips the same as they use on baby harnesses and i have a memory foam mattress and duvay 2 m/ foam pillows and i know it heavy as i have to push it up every morning but those clips have never let me down [so to speak]. hope this helps in your problem.
We have had the same problem with our it585 bed. Don't bother with straps as the angle they make with the roof will put a big strain on fixings band straps. Our buckles broke coming off the ferry. The dealer managed to get dome information from Burstner (in German) and has adjusted the complete mechanism. It now seems OK. I will let you know how it performs on our first outing!
Sorry to hear others are having the same problem but not really surprised. The fact is the clips which hold the bed up are too loose and as soon as you get a roll on the camper (even driving on a smooth road) the release mechanism triggers and down comes the bed.
Southdown have been fantastic - as frustrated as we have been and have tried everything with Burstner engineers involved also. Finally, the problem is resolved - thanks to the inginuity of Southdown mechanics. They have fitted new springs to the clips and also a much "stiffer" release mechanism - which now requires the palm of the hand to release rather than a thump. The bed now rides much more statically (rather than bouncing around when going along) and so far, we have had no problem since that fix.
We have had the new Burstner for four months and only now do we have the confidence to take it on a longer trip without the fear of the bed coming down while driving. Again, not for want of trying by Southdown - who not only fixed the problem, but cleaned the van and re-delivered it as good as new with a bottle of bubbly in the fridge. Can't speak highly enough about them. And if your mechancis want/need help, tell them to ring Southdown!
So off to France for a longer holiday and a real test. But totally confident that the problem is finally fixed!
hi, new to this site so this is first post.
We took delivery of our 585 in April this year and have been all round europe in it already.
We did have a problem with the bed dropping down before we went but our dealer was able to fix it by attaching two straps (one either side) which we now simply tighten up before we move off. This was an easy job, has fixed the problem and allowed us to stop worrying about the bed moving and just enjoying being out in it.
There was also a long-running thread on the French Camping-Car Infos forum about the descending bed while driving problem with these Ixeos. I'm surprised that Burstner didn't discover this defect at prototype stage, and fix this at the factory instead of relying on dealers to carry out ad-hoc modifications.
Just got back from a weekend away. The bed is now a lot easier to operate and it stays up without the need for straps. Get your dealer to fix it properly as the Burstner service sheet recommends.
Has anyone had the overflowing roof problem in wey weather. The puddle forms right above the door and when you open the door and step onto the step it overflows and runs down through the door opening and also onto you if you are taking wet shoes off. Any suggestions?
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You cannot attach files in this forum You cannot download files in this forum
All times are GMT + 1 Hour Page 1 of 2Goto page 1, 2Next
UK
Burstner Ixeo Time 585 - Motor Home of the Year - NOT!
,
A solution
