CaxtonFX card in Italy Forums

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Motorhome Facts :: View topic - CaxtonFX card in Italy

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Chrisv

Age: 60

Joined: Jun 10, 2007

Posts: 170

MH: Burstner Nexxo T660

Campsites

Gender:

Location: Southampton

Status: Offline

Hello,
I have tried lower amounts with no luck. I have just come back from a day in Verona where I tried about 8 different cashpoints all refused the card. Some straight away and others right at the end just before I thought it was going to give me the cash. One was Barclays so I'm not too hopeful from now on. We move on to Venice on Wed and I have asked Caxton to give me the name and address of a bank that will accept the card or transfer the money back into my account.
I think I must have been lucky before this as I have never had a card refused anywhere.

Cheers
Chris
ps I realise there could be a fault on my card but it looks OK and has had very little use compared to my credit card and debit card.

Techno100

Age: 54

Joined: May 08, 2010

Posts: 4254

MH: Autocruise Starspirit 2004 Marquis

Campsites

Gender:

Location: Leeds up North

Status: Offline

Have you texted caxton to confirm your balance? just in case there's a cock up with what you believe is on it.

BALANCE
To check your Caxton FX card balance send a text to +44 7537 402 025 in the following format:
[BALANCE]
[Last 4 digits of your Caxton FX card number]
[Day Day Month Month of your date of birth]
ie if you’re born on the 24th July you would put 2407
For example: BALANCE 1042 2407
(Please ensure there are spaces between each section.)

Chrisv

Age: 60

Joined: Jun 10, 2007

Posts: 170

MH: Burstner Nexxo T660

Campsites

Gender:

Location: Southampton

Status: Offline

Thanks techno but I have checked online and it's all still there. It has been a worry with putting it in all those machines, I must admit.

Cheers
Chris

Chrisv

Age: 60

Joined: Jun 10, 2007

Posts: 170

MH: Burstner Nexxo T660

Campsites

Gender:

Location: Southampton

Status: Offline

Update

Caxton have returned the money on my card to my bank account as requested. They think the card is faulty (and they're probably right). However, only 50% success rate with my Nationwide Debit card which has previously not let me down once in France/Spain/Germany.

Cheers
Chris

PeterandLinda

Joined: Feb 21, 2009

Posts: 449

MH: Hymer B675 SL

Campsites

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Location: Hymer B675SL

Status: Offline

Hi

It may sound daft, but we've seen these problems sorted by someone just wiping the card on their shirt (no - honest and in full view) but we never ask for more than €200 each at a time and always give the card a quick rub on our bodies (OK the last bit was a lie).

P&L

Update

Chrisv

Age: 60

Joined: Jun 10, 2007

Posts: 170

MH: Burstner Nexxo T660

Campsites

Gender:

Location: Southampton

Status: Offline

Hello,
As I mentioned Caxton thought the card was faulty and replaced it on my return to the UK. Only just had a chance to test it. This time in Ireland (for the Solheim Cup) and all is fine. Paid for petrol and settled the hotel bill with it as well as cash from an ATM. Hopefully no problems from now on Smile

Cheers
Chris

Zebedee

Joined: Oct 03, 2007

Posts: 20954

MH: Autosleepers Nuevo II

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Location: Worcestershire

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Thanks for the feedback Chris. Very Happy

Wish everyone would be as considerate to the other members who have offered help and advice - not to mention anyone else who may experience a similar problem.

Dave Very Happy

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