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Which option do you prefer?
Keep the current no deposit system.
6%
 6%  [ 14 ]
Restrict the number of advance bookings which can be held at any one time.
16%
 16%  [ 38 ]
Introduce refundable deposits if cancelled
5%
 5%  [ 12 ]
Introduce non refundable deposits if cancelled within "X"days of arrival
46%
 46%  [ 107 ]
Introduce non refundable deposits
25%
 25%  [ 59 ]
Total Votes : 230

 Caravan Club Booking System
1074800 Post Posted: Wed Jun 15, 2011 1:52 pm Thank this member for this postReply with quote Back To Top

peedee Subscriber 26/01/2013 


Joined: May 10, 2005

Posts: 5959

MH: RS Endeavour

Usage: 33 day(s)

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Location: Just north of London

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Ok, it has been raised many times before but the popularity of "caravaning" has increased dramatically over the last two years and even I, a defender of the current system in the past, concede it is getting difficult to get Caravan Club pitches. I have also reecently been on the receiving edge of it and could not get an advanced weekend booking so only booked until the Friday. On leaving on the Friday, I enquired how many cancellations they had. Four was the reply, one of them only an hour earlier! So I could have stayed had I not made alternative arrangements.

I also note the club is actually beginning to take notice of complaints and plans on doing something about it so what should they do?

I've listed a few ideas which have been banded about but there might be others?

peedee
p.s. Dam, you cannot edit polls questions once posted. It makes more sense in the penultimate question if it read BEFORE "X" days of arrival.
Any chance a mod can change it please.

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For an account of our journeys click >here< (Last updated 1st March 2012)
 
1074808 Post Posted: Wed Jun 15, 2011 2:14 pm Thank this member for this postReply with quote Back To Top

HeatherChloe Subscriber 17/11/2013 


Joined: Oct 18, 2009

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I stayed at the CC club site at Kimmeridge this weekend - I simply phoned them to book, no problem, and paid on arrival. Plus it was very cheap! Associate site.

Also associate site - I have booked the CC club site at Tanner Farm in August - they require a four night minimum booking in August (which I won't be using, as I am only going for the weekend) and they require a deposit to be paid at the time of booking.

I can see why they insist on a four night minimum, but really, I'll be there two nights and pay £70 instead of say £40. So they just make more money. As I'll be gone, I expect they'll resell my plot.

The deposit obviously costs me money, but again doesn't necessarily mean I'll show up - if I decide not to go, I'll just lose the deposit. So again, they just make more money. If I don't show up, I expect they'll resell my plot.

My understanding is that it is the associated sites likes these two who make their own rules.

So the people who argue that the site is fully booked / people don't show up ... if they end up changing to more of a Tanner Farm approach as a result of changing the booking will simply mean that the site makes more money, rather than actually changing anything else.

In my humble opinion. Wink
 
1074822 Post Posted: Wed Jun 15, 2011 2:48 pm Thank this member for this postReply with quote Back To Top

spatz1 Subscriber 27/05/2012 


Joined: May 19, 2011

Posts: 1145

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Location: sheffield

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Expect the caravan club is rubbing its hands together with the increased occupancy, some suggesting 100%....

Running at increased proffit margins in the height of a ressesion, theres little incentive for them to tackle the main problem which is obviously a lack of pitches nationwide !

cant see anything in the poll to change that ..
 
1074830 Post Posted: Wed Jun 15, 2011 3:07 pm Thank this member for this postReply with quote Back To Top

bognormike Subscriber 08/12/2012 


Age: 63

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sorry, peedee - we can't edit the poll questions either Embarassed

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1074901 Post Posted: Wed Jun 15, 2011 6:32 pm Thank this member for this postReply with quote Back To Top

peedee Subscriber 26/01/2013 


Joined: May 10, 2005

Posts: 5959

MH: RS Endeavour

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Gender: Male

Location: Just north of London

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I was in a bit of a hurry because I was being pressed to go out and buy wallpaper Sad I did try to preview it but the poll doesn't come up. Never mind I am sure most will not be confused???? During the three weeks we were away, all the CC sites I stayed on were close to capacity with only one or two pitches free overnight.

peedee

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For an account of our journeys click >here< (Last updated 1st March 2012)
 
1074970 Post Posted: Wed Jun 15, 2011 8:22 pm Thank this member for this postReply with quote Back To Top

Grizzly Linked Subscriber 07/01/2013 


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For preference I'd have a deposit which is held by the club if you cancel at all and set against your next booking. Anyone who cancels more than 3 times in a row has their deposit withheld and is not allowed to pre-book at all and has to rely on turning up and getting in.

I'd like to add the qualifying "cancels without a good, honest reason " but suspect that many of the worst offenders are perfectly capable of manufacturing plenty of good honest sounding reasons. Once again, a small minority would spoil it for those who might have to cancel because of accident or illness.

G
 
1075279 Post Posted: Thu Jun 16, 2011 12:35 pm Thank this member for this postReply with quote Back To Top

peedee Subscriber 26/01/2013 


Joined: May 10, 2005

Posts: 5959

MH: RS Endeavour

Usage: 33 day(s)

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Isn't that getting a bit complicated G? I am sure the Club will be looking at a solution which is easy to implement. One thing they have indicated in the past is the blocking of weekends to those wishing to book a full week or two, so I hope they have no plans to introduce minimum stays! In my view that would be discriminating against the mobility of motorhome owners.

Next year is predicted to be even worse with the attractions to stay at home for the Olympics and the Diamond Jubilee

peedee

______________________________________________________________
The best journeys are not always in straight lines
For an account of our journeys click >here< (Last updated 1st March 2012)
 Deposit
1075423 Post Posted: Thu Jun 16, 2011 5:23 pm Thank this member for this postReply with quote Back To Top

Rapide561 Subscriber 02/02/2013 


Age: 39

Joined: Oct 01, 2005

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Hi

I like the CCC system - £25 deposit - that is ok. However, for a costly booking, the deposit is 25%, so for a longer stay, this deposit can be a chunky amount.

There are no refunds of the deposit if cancelled within a certain time - I fully agree with this. If you book a Thomas Cook holiday and cancel...etc etc.

I would like to see the CC taking a £25 deposit per booking with similar terms and conditions to the CCC.

I am sure there are CC members who book a load of sites when the pitches are put on sale as there is no initial cost. If these people have to pay a deposit for each booking, I suspect availability would appear! Have you tried to get in to Rowntree Park?

Russell

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 Re: Deposit
1075433 Post Posted: Thu Jun 16, 2011 5:35 pm Thank this member for this postReply with quote Back To Top

brianamelia Subscriber 08/07/2012 


Joined: Mar 17, 2008

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Rapide561 wrote:
Hi

I like the CCC system - £25 deposit - that is ok. However, for a costly booking, the deposit is 25%, so for a longer stay, this deposit can be a chunky amount.

There are no refunds of the deposit if cancelled within a certain time - I fully agree with this. If you book a Thomas Cook holiday and cancel...etc etc.

I would like to see the CC taking a £25 deposit per booking with similar terms and conditions to the CCC.

I am sure there are CC members who book a load of sites when the pitches are put on sale as there is no initial cost. If these people have to pay a deposit for each booking, I suspect availability would appear! Have you tried to get in to Rowntree Park?

Russell


I like the CC system as its non restrictive, and 99% of the bookings I make I use, but do agree a deposit would free up the sites,and prevent people block booking. However I wouldnt like to see a minimum nights stay adopted as the CCC as this is a real pain.
Bri
 Re: Deposit
1075451 Post Posted: Thu Jun 16, 2011 6:03 pm Thank this member for this postReply with quote Back To Top

Rosbotham Subscriber 11/05/2013 


Age: 44

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Rapide561 wrote:
Have you tried to get in to Rowntree Park?


Yes, and when I finally got in there I met a bloke who boasted that he'd chosen that weekend as the weather was looking nicest, having booked 3 consecutive weekends and cancelled the other two when it looked like rain. Says it all...

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