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Motorhome Facts :: View topic - Caravan Club Booking System

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Which option do you prefer?
Keep the current no deposit system.
6%
 6%  [ 14 ]
Restrict the number of advance bookings which can be held at any one time.
16%
 16%  [ 38 ]
Introduce refundable deposits if cancelled
5%
 5%  [ 12 ]
Introduce non refundable deposits if cancelled within "X"days of arrival
46%
 46%  [ 107 ]
Introduce non refundable deposits
25%
 25%  [ 59 ]
Total Votes : 230

 
1085507 Post Posted: Wed Jul 06, 2011 2:31 am Thank this member for this postReply with quote Back To Top

stewartwebr Subscriber 17/02/2013 


Joined: May 27, 2005

Posts: 932

MH: Burstner Elegance i821

Campsites

Gender: None specified

Location: Scotland Edinburgh

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I had an indepth conversation recently with one of the CC Wardens. It was on a site which is becoming a bit like Rowntree Park, almost impossible to get on, especially at weekends.

He said that he can see on the club website, people who back in December last year when the 2011 booking system opened, booked every weekend. They then cancel them as they see fit.

We were at Burrs Country Park CC site a few weeks back. We had a lovely couple next to us who wanted to extend thier stay on the site. Unfortunately, it was a Friday and was told the site was fully booked so they had to leave.

That night I walked around the site and counted 5 vacant pitches. When I spoke with the Warden he said it's the way the club operates at the moment and happens almost every weekend.

This is not good for members and certainly not good for business.

I can see the need for change and feel a limit on the amount of sites may be the answer. I can also see the benefit of deposits. However, being completely selfish, I also like the flexibility the current system offers me when used sensibly. However, like most things it seems to be getting abused by a minority and by my observations this minority is increasing all the time.

Don't get me started about weekend campers and how they have no understanding of living on a campsite and the ethos of it....thats for another post.

Stewart
 Re: Caravan Club Booking System
1091021 Post Posted: Sat Jul 16, 2011 8:26 am Thank this member for this postReply with quote Back To Top

peedee Subscriber 26/01/2013 


Joined: May 10, 2005

Posts: 5959

MH: RS Endeavour

Usage: 33 day(s)

Campsites

Gender: Male

Location: Just north of London

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peedee wrote:

I've listed a few ideas which have been banded about but there might be others?
peedee


I'm surprised no one has come up with any other ideas. A couple which crossed my mind were:

1. Set aside a small percentage of pitches on each site as not bookable or only bookable 3 days in advance. Would this work or just increase the number of vacant pitches?

2. Increase the number of pitches available, more no frills sites even aire type facilities where possible. This wouldn't be a quick solution or stop short notice cancellations or no shows but in a growing market could perhaps be introduced in conjunction with deposits.

peedee

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1091083 Post Posted: Sat Jul 16, 2011 10:12 am Thank this member for this postReply with quote Back To Top

Terryg Subscriber 05/07/2012 


Age: 58

Joined: Jun 18, 2009

Posts: 108

MH: DethLeffs Advantage

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Location: NE ESSEX

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I have voted and expressed my view on this.

In my opinion both clubs provide good service to members with the exception of booking procedures. The vote on this thread, says it all.

I have been a member of CC and C&CC for several years and can’t believe that CC pitches can still be pre-booked without deposit. I have had problems booking CC sites, because they were ‘virtually full’. At various sites wardens have recommended that I call for last minute cancellations, why.

This practice of commitment free pitch pre-booking encourages members to over book, to the disadvantage of other members and the CC.

Earlier this year I cancelled CC membership, Simples.

TerryG.
 
1091093 Post Posted: Sat Jul 16, 2011 10:22 am Thank this member for this postReply with quote Back To Top

fdhadi Subscriber 20/07/2012 


Joined: May 09, 2005

Posts: 1093

MH: Burstner A747-2

Campsites

Gender: Male

Location: Standish, Lancs

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Just cancelled my Caravan Club membership for the same reasons as TerryG.

Evil or Very Mad Evil or Very Mad

______________________________________________________________
Kind Regards

Frank

fdhadi
 
1091180 Post Posted: Sat Jul 16, 2011 12:30 pm Thank this member for this postReply with quote Back To Top

mickyloo Subscriber 19/07/2012 


Joined: May 01, 2005

Posts: 37

MH: Autotrail Cheyenne 630LB

Campsites

Gender: Male

Location: Hertfordshire

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Of course people book all the weekends they think they might want as soon as the system opens then don't turn up based on the weather or other factors.

We can never get into Bristol (Baltic Wharf) which is annoying as our daughter lives within walking distance of the site. We then end up at Cheddar CC site or Bath Marina and daughter collects us yet Baltic Wharf is rarely full as stated.

This morning we are sitting in the van at the CC York Beechwood site and amusing ourselves on MHF while the rain pours down. Might get the Park & Ride into York this afternoon. I just checked CC online and this site is fully booked but you can bet your life there will be plenty of noshows given the weather forecast!!! Watch this space, the day may become so boring that I will be forced to patrol the site and count the empty pitches this evening. Oh dear! Laughing
 
1091191 Post Posted: Sat Jul 16, 2011 12:50 pm Thank this member for this postReply with quote Back To Top

spatz1 Subscriber 27/05/2012 


Joined: May 19, 2011

Posts: 1145

MH:

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Location: sheffield

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Unfortunatly the clubs have turned booking into a very profitable buisness model based on the hotel reservation model which suits them fine...

I personally feel they ve robbed us of our freedom and spirit of being able to drift where we please on a whim ...

Need anyone wonder that the uk did nt develop a system or welcome that other countries did....
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