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It seems that confusion reigns at ADAC too. They may sell differnt levels of cover?
DianneT had a telephone conversation with them and specifically asked about a €200 limit. Here is the information she was given. Note that it makes no reference to any monetary limit, only a limit on the distance of the initial recovery to a garage.
"Well have spoken to my contact at ADAC and below is the answer to the 200 Euro question in plain English.
1. If you breakdown by the roadside and call ADAC they will send mechanic out to you. If he cannot fix the problem he will or arrange to get you transported to a Garage within 80 kms radius (50 miles)
2. If the garage has to get parts for you they will organise and get them (you will pay for the parts and labour fitting them.)
3. If the parts ore not obtainable and the vehicle cannot be repaired ADAC will repatriate you back to your Home.
4. The above is all covered by your ADAC Plus or Partner Plus Policy you must have this level of Insurance.
5. What is not covered is if there is not a garage within 80 kms (50miles) you would have to pay the extra mileage over this figure.
I hope this explains the question. If you need anymore help please contact me on here or through my website www.joysofeuopeancaravanning.co.uk where you can see more about ADAC and the experience we had with them on our 8th Trip last April in Germany. "
I have seen a limit applied by ADAC once, at that time it was €200 and the people had to pay the difference and pay for a taxi. I can't remember exactly why the taxi was required. It was either because they had a dog which the recovery vehicle would not carry or that they would only take one passenger, Alan.
I have ADAC Plus cover and was definitely told by ADAC at the time of my breakdown that I was covered for 200 euros worth only (or UK equivalent of) recovery to a garage . I specifically queried this with them. No distance was mentioned.
Alan shows ADAC have a 50 mile limit for recovery, it's not enough for continental travel, that and the fact they appear to say different things depending on who you ask, (although it amounts to nearly the same result), is why I'm not renewing.
John It is writtten down in the ADAC cover I believe the 80km radius. I spoke direct to ADAC for confirmation of this 200 Euro question. I do not think this is a problem. In Europe I do not believe there are not Garages within 50 miles of anywhere. If you do break down in some very, very remote area (which is highly unlikely) and do have to pay a little towards the recovery, you are paying a lot less than you would have to pay any UK Breakdown orangization.
If over 17.21 million members in Germany trust ADAC making it No. 2. in the World. it certainly will be my choice.
______________________________________________________________ Outfit Elddis Crusader Storm towed by Kia Sorento XS.
Homepage:- www.joysofeuopeancaravanning.co.uk
While on this theme and while people are reading small print does anyone know if pets are included in any recovery from Europe?
I have been wondering about this as well so I rang Caravan Guard who we are with to ask what would happen if our van was written off abroad they said we would be repatriated but not our dogs.
I then asked if we could hire a campervan to get home and I was told the we could only hire a van in one county at a time so we would then have a problem of getting on the ferry with all our belongings plus our dogs.
It would seem to me that these insurance companies are not providing the cover we need.........unless someone knows better?
Gary
The people I saw having to pay extra for recovery and a taxi where at San Rafael del Rio, just inland from Vinaros on the Spanish coast. It would seem there must not have been a suitable garage within 50 miles here despite the fact that is a busy area with much commerce and many large towns nearby, Alan.
Cannot understand this being refused by ADAC as is you look on another topic on this Forum re Repatriation it is clear they will fly you home if Illness is the problem and I have been told same by ADAC for Accident. Though of course you should be covered by your Van/Car Insurance as well. I will ask the question.
______________________________________________________________ Outfit Elddis Crusader Storm towed by Kia Sorento XS.
Homepage:- www.joysofeuopeancaravanning.co.uk
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France
