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Regrettably my Amazon account has been successfully phished. 3 X gift vouchers were purchased from my account and sent to a hotmail address not by me. This took place at 07:30 - 07:40 this morning.
This is my first internet banking issue, and I hope it's my last. I thought I was internet savvy, but obviously not as secure as I thought despite Virus protection, Firewalls etc etc. Can anyone advise what is an appropriate amount of internet security?
Amazon had spotted this unusual activity and stopped my account. They have promised a refund of the amounts taken, but as a precaution I have informed my bank and changed my payment card.
I would love to know how the phisher got hold of the account password, anyway thats the end of one click ordering as far as I'm concerned.
One thing to note. NEVER use a debit card online. If you use a credit card you are much safer. Main reason is it's the Credit card's money that they are trying to get back so they will succeed if not you wont have to pay. If someone fraudulently uses your debit card numbers the banks normal response is that it is your fault and that's normally it. The bank don't care as it's your money!!!!
Hi
sadly you were probably key logged ( a tiny piece of software that records every key stroke and then sends it to another Internet user who read through the text file until they get what they want).
If you ever download anything (even a music clip nowadays) they can hide 'em in there.
Try this it's free and well rated and will scan your machine for them - and other nasties.
Hi
sadly you were probably key logged ( a tiny piece of software that records every key stroke and then sends it to another Internet user who read through the text file until they get what they want).
If you ever download anything (even a music clip nowadays) they can hide 'em in there.
Try this it's free and well rated and will scan your machine for them - and other nasties.
Ive used it alongside Norton OK so would have thought so. Tons of people use it and it's been around ages (think they're on version 4 at the mo). You can set it to auto scan or do it manually. It even scans web pages for spybots buried in them (surprising how many have them).
No-one can access your account without your password. It your AV shows your computer is clear (e.g. key-logging malware would reveal the password you typed) and you've not suffered other compromises, the likelihood is that your password strength was low and it was simply brute-forced. Unless Amazon's own data was compromised (that would be an international scandal), it's down to your level of security.
As peribro says, if you use the same password for Amazon as you use for other sites, then the compromise might have come from elsewhere. It's unlikely that your computer has been compromised by a key-logger if you've got AV installed - it would pick it up.
It's probable that Amazon's software flagged a foreign IP address - that's a usual early-warning method used by banks.
I use four passwords, each with different levels of sophistication. I rotate them depending on the importance of the information which is passworded.
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