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Motorhome Facts :: View topic - Truma regulator failures

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Rally News Next Rally is @ Spring Bank Holiday at Hamble Primary School, Hamble, Southampton on 01/06/2012 in Hampshire

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1166891 Post Posted: Thu Dec 08, 2011 2:51 pm Thank this member for this postReply with quote Back To Top

spatz1 Subscriber 27/05/2012 


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The deposits you point out seem to bear an uncanny resemblence to the yellow liquid i found in italian bottled gas when bottle to bottle filling....
I assumed the liquid was the product they put in to give it the smell gas has as it stunk vile of the gas smell and still smelt on clothes after washing.....and had obviously built up in the bottle after repeated filling....
Horrible stuff and i wondered if this could be what s built up in the regulator Question
 
1166896 Post Posted: Thu Dec 08, 2011 2:58 pm Thank this member for this postReply with quote Back To Top

geraldandannie Linked Subscriber 20/06/2013 


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Thanks for the photos. Yes, 3 is the maximum you're allowed to attach to a post. If you upload the pictures somewhere else (e.g. Photobucket), you can link to as many as you like in one post. These were taken in Venice 5 years ago. Just for illustration.











Good grief. Who's that tubby bloke with my wife?

Gerald

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1166919 Post Posted: Thu Dec 08, 2011 3:59 pm Thank this member for this postReply with quote Back To Top

UncleNorm Linked Subscriber 24/01/2013 

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1166931 Post Posted: Thu Dec 08, 2011 4:36 pm Thank this member for this postReply with quote Back To Top

JockandRita Subscriber 15/01/2013 


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geraldandannie wrote:
Good grief. Who's that tubby bloke with my wife?

Never mind who's caressing your Annie, I'm more concerned about all the bullet holes in the walls in the background. Shocked Laughing

Back on topic, are the regulators affected higher or lower than the gas supply?
I ask, because we have a bulk tank system replenished by Autogas, and an old fashioned looking, large 30Mb regulator connected by copper piping, to some sort of expansion or reservoir unit, (can't take a photo right now).
We've had no problems (other than a recent sticky contents gauge) during the seven years we've owned the system, and our regulator is higher than the gas supply.
It there was a drain tap/valve, (there definitely isn't), I'd operate it it to see if there was any oily residue in the base of the tank.

Why does it only appear to be Truma regulators that are affected?

Cheers,

Jock.

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1166950 Post Posted: Thu Dec 08, 2011 5:06 pm Thank this member for this postReply with quote Back To Top

StewartJ Subscriber 20/12/2012 


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Hi Jock as Grant said in his original post, the nitrile material used doe's not appear to be fit for purpose

Conclusion: The rubber is incompatable with the permitted contaminants in the gas and has swollen.

Conclusion: The product has a design fault and is not fit for purpose.

But getting Truma to acknowledge this..........it'll never happen!




JockandRita wrote:
geraldandannie wrote:
Good grief. Who's that tubby bloke with my wife?

Never mind who's caressing your Annie, I'm more concerned about all the bullet holes in the walls in the background. Shocked Laughing

Back on topic, are the regulators affected higher or lower than the gas supply?
I ask, because we have a bulk tank system replenished by Autogas, and an old fashioned looking, large 30Mb regulator connected by copper piping, to some sort of expansion or reservoir unit, (can't take a photo right now).
We've had no problems (other than a recent sticky contents gauge) during the seven years we've owned the system, and our regulator is higher than the gas supply.
It there was a drain tap/valve, (there definitely isn't), I'd operate it it to see if there was any oily residue in the base of the tank.

Why does it only appear to be Truma regulators that are affected?

Cheers,

Jock.

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1166979 Post Posted: Thu Dec 08, 2011 6:12 pm Thank this member for this postReply with quote Back To Top

JockandRita Subscriber 15/01/2013 


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StewartJ wrote:
Hi Jock as Grant said in his original post, the nitrile material used doe's not appear to be fit for purpose

Conclusion: The rubber is incompatable with the permitted contaminants in the gas and has swollen.

Conclusion: The product has a design fault and is not fit for purpose.

But getting Truma to acknowledge this..........it'll never happen!

Thanks for that Stewart. thumbleft

Cheers,

Jock.

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1174527 Post Posted: Sat Dec 24, 2011 4:28 pm Thank this member for this postReply with quote Back To Top

StewartJ Subscriber 20/12/2012 


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An update

Just home on leave and found Truma have sent me a replacement regulator (arrived 17th Dec) with a letter detailing their findings and some attached information on contamination causing regulator failures and a statement from them regarding leaking regulators.

The letter:-

"Thank you for your letter and returning your regulator for inspection. The unit has been tested and confirmed as leaking.

On opening the unit, oil contamination was evident (see attached photograph) and a split diaphragm the cause of failure.

As the safety of our customers is paramount please find enclosed a replacement regulator! "

The statement re contaminated regulators (2 pages long) does state "Failure brought about by oil contamination will not be covered under warranty"

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 worthless warrany
1175567 Post Posted: Wed Dec 28, 2011 10:13 am Thank this member for this postReply with quote Back To Top

oilslick Subscriber 26/10/2012 


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As Truma will not accept oil contamination in their warranty, and Propane is permitted to have a certain amount of oil in it, they are making their warranty worthless.

I wonder what the view is from other regulator manufacturers?

What is oil anyway? how long does the hydrocarbon chain have to become to be called "oil" and not "propane"?
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