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Assuming it's a Windows or Linux laptop and not a Mac (they have an e-mail program as standard) I would suggest Thunderbird. It's a free open source e-mail client from the Mozilla organisation - very good and fully featured.
Just check before downloading that it has correctly identified your operating system (it's in the green 'click to download' lozenge). When I navigate to the page it auto-detects Mac OSX, but for you it should identify Windows or Linux as appropriate.
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