Welcome to Motorhomefacts, we are a thriving motorhome community (Largest in Europe). Why Not JOIN NOW and get instant access to more of the website. It costs nothing to join and only takes a few minutes. We have 200,000 different people visiting our site monthly and this amount of motorhomers in one place guarantees a fast response to any questions you may have. We also have unique facilities not found elsewhere such as our Online Logbook, stopover tracker, Motorhome directory with Ebay type feedback and the largest repository of motorhome campsites reviews found anywhere
I am trying to sort out an ex client (cos I retired 4 years ago) wifi.
BT home hub. Laptop tested elsewhere - OK
My laptop experiences the same as his does in his office.
His laptop works fine everywhere else.
His hub disappears for periods of quite some time. BT say there is nothing wrong. But I also notice that not only does his hub disappear from network connections, so do other peoples in the vicinity - 3 of them BT (i.e. Openzone) and a couple of others using other ISP's but probably BT Lines.
And...when it does appear it will not connect except with ethernet.
My only thought is major interference but if so, I would have thought BT would have phone calls from the other people too.
Interference would certainly sound a possibility although a faulty hub / router must also be a possibility - particularly if it is impossible to connect to by wi-fi. Other routers disappearing from view may simply be because they are at the limits of their range and will drop in and out in any event. Are you able to plug the BT router in somewhere else - even a different location? Although not connected to a BT line you should still be able to test whether it is possible to connect to it and whether it remains visible. Other things to try might be to do a factory reset of the router and / or changing the channels on which it broadcasts. Common forms of interference are cordless telephones, microwave ovens and other similar electrical appliances.
I had similar problems a few weeks back. Phones and broadband were intermittent and then finally packed up altogether. BT did a line test and told me that everything was ok and if I wanted they would send out an engineer to test my wiring. At £130.00 a time I said "no thanks". Finally traced it down to the master phone outlet in the living room. A new one from eBay cost me £3.25. Sorted.
I have BT Infinity and the hub is absolute ****** it goes in waves. I complained to BT who sent me another hub which was worse. My Laptop loses signal in the same room I have had to hardwire where possible to get a regular connection. My wireless printers need regular booting to make contact My son, who has the same hub, has ditched the unit and replaced the router with the new DLink router and his problem has been solved
______________________________________________________________ Richard
Happy Holidays to everyone for 2012
The above is only a personal opinion
Are you able to check with a neighbour to see if the same thing happens there?
If both laptops do it then you can pretty much rule out the laptop as being at fault. If the neighbours have the same issue then you can probably rule out the router. It could be the router of course thats faulty and actually causing the drop outs and maybe the interference. Maybe BT would send a new one to try?
I have not come across this problem before but wifi can be troublesome.
If it looks like an external source interfering then does it happen at specific times of day or just any old time?
Tough one.
______________________________________________________________ Hank the Tank has a website. Follow our adventures at http://www.hankthetank.co.uk
I'd second Peribo's comment about trying a different wireless channel (assuming you haven't already tried that). With only a limited number of channels available for Broadband WiFi it is very common to find that a neighbour may be using the same channel (or even a slightly different channel) and causing problems. The fact that it only has problems in one room suggests that the interference is stronger there and causes the dropouts. I'd try working through the available channels and seeing if you can cure it that way.
I have been going through the mill with our wifi for months. Finally got a retired telephone engineer out and for £20 he fixed it. The wire from the main telephone box turned out to be alarm wire not phone wire? He disconnected all internal phones as we have bought a set of wireless phones. Now we only have 1 phone socket and 1 extension to our sky box (not connected but there just in case). Finally have uninterupted wifi at last.
All phone sockets must have an ADSL splitter added to them and I had been changing and buying new ones all the time. My wireless only used to work if I had taken the front cover off the main socket and plugged in direct to inside it.
Don't know if this info helps. It was nothing to do with the box just the internal wiring.
Chris
BT hubs are fairly fickle!
Pop out to Asda or Tesco both have a no quible return policy. buy and test out a Dlink or a reasonable priced router, not the cheapest.
Wireless networks can do you head in. Best a luck.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You cannot attach files in this forum You cannot download files in this forum
All times are GMT + 1 Hour Page 1 of 2Goto page 1, 2Next
Denmark
I have had to hardwire where possible to get a regular connection. My wireless printers need regular booting to make contact 
