Safety recall on Truma C type boilers Forums

exmusso

Hi all,

After confirming that my Rimor Sailer boiler was one of those affected, I contacted Truma to find out who could carry out the recall locally. Turns out it could be September for anyone in NE Scotland.

I spoke to Alan Jones who gave gave me the names of some more agents further afield to try but no joy (Campbells Caravans at Preston weren't even aware of the recall!!) and eventually arranged to go to Truma Derby to get sorted out.

Truma (dealt with Andy) did the biz in about 15 mins and were very efficient.

Cheers,
Alan

cabby

yipee, i can carry on using our van,managed to finally get through to Trauma.ours is outside the problem ones.the smells we get are due to the newness (love that word) Embarassed

also found out that the 230v is not a real heater just a jacket that has an element inside.which is why they recommend running on the combined gas and 230v setting.why do they not make larger hot tanks.

Telbell

Why run with gas and elec?? We have the electric element (I think they called it a collar) but when on EHU have only used the elec switch and it's worked perfectly (the 6002 I think)

whistlinggypsy

Ours is a truma EH model and is in line for the modification at B/Hs newark next week, can anyone tell me why we do not blown cold air from these units. Forgot to ask truma when i called them.

I agree with cabby our heating is crap on 240v, not looking forward to keeping warm in Spain this coming winter.

Bob

dwwwuk

I've got my Bessacarr E795 (March 06) booked into Barrons on 22nd August as my serial number is affected. Has anyone had the modification performed as yet and if so, has it removed the burning smell?

I reported the burning smell when I booked it in a couple of months ago for some other minor niggles and the guy asked if flames or smoke were coming out - I said not and he said it should be ok.

I have always been concerned about things which smell of burning on two counts, safety, and secondly all electronics work on smoke, as once you have let the smoke out, they generally don't work anymore Smile

David.

whistlinggypsy

Yes done at brownhills newark last week and the heat in the cupboard has gone as well as the smell of burning, now working fine.

Bob

j50jwr

Hi there,
Had mine done at a local caravan dealer today, it took an hour, as Rapido had done their best to hide the heater away under the Kitchen unit!
Mine has also always run hot with a smell of hot wood, but Truma said this is normal when I phoned them about the recall. I've fitted an small air vent in the cupboard front to let the heat out a bit.

I haven't heard anything from Rapido / Brownhills about the recall so I guess its a good job we buy magazines and have this Web site to inform us

John

SidT

Hi Cabby. We have the same problem. we can't use the boiler for too long because of the smell. our serial number is outside the ones Truma quote so they don't want to know. We were told it was "newness" but we have used the boiler a few times and it is still the same.
Cheers Sid

bsb2000 · NE Rally Co-ordinator

Our's fell within the range (Only just) so rang Truma to be told that it was O.K. Very Happy

jayjay

Apoligise in advance. This is my first post. Could you please inform everyone that the problem with the TRUMA Heater is not confined to the serial no.s identified. I have just had my heater modified this week. It has taken two years of complaints before anything was done. My van was built March 04.