Autotrail faults list. Forums

wendick

Well i am just coming up to our first year with our 696G, and fingers crossed all problems resolved was very frustrating at times running up and down the M3 to the dealers but now we are quite content.

Wendick

bertieburstner

What a sorry tale of Autotrails!
on reading the pages and pages of faults, please don't think you are being singled out! we have a Burstner motorhome for two years and that has had faults which the dealer seems unable to rectify so far There is an audible alarm that is supposed to tell you when the waste water tank is full. It comes on when there is a teaspoon of water in the tank.This was faulty when we picked up the vehicle and we're still waiting for it to be repaired. There is also water ingress by the sink which has started to cause damage. This is now hopefully being sorted.

russwoo

hi
we have had alot of problems with our autotrail 840, which we had brand new on october 1st this year. most of these problems should have been sorted on the p.d.i. I have come to the conclusion that all dealers don't bother doing a p.d.i. they let us do it for them, then sort out the troubles when we report them. most of our faults are now sorted, except a problem with the wooden interior doors, these were a bad fit from day one, the frames have now split because of continually forceing them open and shut. we have had problems opening the heki roof with the rubbers sticking but no problems with the side windows.

Russ

gotago

We have a 635 bought from Chelston last year with 1000 miles on it and just three months old. We went in there on the way back from Damage Barton for a lightbulb for our swift Sundance 590 RL. Wandering round (as you do) and then sitting in what I thought was a Mohican (that is two feet odd too big for our drive) a head popped round the door and asked us if we needed any help, to which I replied "yes, you could chop two feet off this for me, I've always wanted a Mohican". "This is not a Mohican" he said "and it is two foot shorter, its a Cheyene 635" That was the end of the Sundance. We had been looking for a rear bathroom layout and were tempted by the Bessacarr and Sundance with that layout, but, what we really wanted was a Mohican. The next two weeks dragged out slowly as I waited, more excited than I had been for years, to pick it up. I absolutely love this motor home, it is just fantastic, the bathroom is the best we've seen and its just well... you know.

Problems.

Gas locker door bursting open on M6 and had to be taped up for ages

Cutlery drawers fly open.

External seams looking like they are opening up

Bloody gas regulator conked out

Three separate strip light bulbs have now blown

I have sorted out these minor bits and bobs myself. The original gas locker fitting was such a flimsy affair I asked Chelston to give me a couple of the locks they use on the spare wheel locker and I fitted these, they are spot on and have that tube key that locks them shut,. much better.

I have to say that for me the Autotrails have by far the best looking interiors of anything out there and the build quality is bloody good. I would definitely buy another.

I am still looking for a neat solution to the cutlery drawer flying out.

Any ideas?

peedee

wendick

Gotago

That is abpout the only area in which i didnt have a problem cant help you there im afraid.

Dick

SteamShipW

I have a Tracker bought in June 2006. My list of faults rose quickly to 24 items, a similar story to yours. I currently am waiting for the TV monitor housing to be replaced (again) because the standrade housing keeps on cracking. At the dealership I bought from, every AutoTrail over a few weeks old had the same fault. I have spoken to the head of service at AutoTrail and found his attitude very disappointing. I wonder how many more owners there are out there with experiences like ours.

Heritage

Gave up on my Autotrail I could not be bothererd with all the hassle of getting it repaired what with all the delays, travel, phone calls etc. I have sold it back through the dealer who supplied it. I have now ordered a new Tribute Trigano. Reading on this site the feedback from Trigano owners is very favourable.

Roy

silversurfa

Its a Disgrace that you good people have to put up with this bad service and also a shame that we have to recomend " Buy a German van. " A lot of this is down to poor quality managment, and as I have said before about British Industry! lack of vision! and its hard to support it when these vans have so many faults from new. its not as if its rocket science if you look around a MH most of the parts are 30/40 yrs old in design and more. these German makers are part of very large groups. and can demand excellence from suppliers. plus a demanding customer base. so untill you take your MH back to the factory .nothing will change

kennyboy

Know exactly what you mean Heritage, as we are fed up with Auto-trail and their built quality and the fact that nobody cares so..............
We have a bought a Frankia. Hope you are pleased with your new van when you get it.
Ken