Autotrail faults list. Forums

Heritage

Autotrail Cheyenne 660 Purchased new February 2006
Faults so far with this vehicle as at October 2006 Mileage 3775.
Supplying dealer Brownhills of Newark.
Poor reception from cab radio, external aerial fitted but no improvement.
Habitation step failure to work. Cured by owner and WD40/3-1 Oil.
Water supply leak, flooded floor under the bed. Poorly fitted pipe cured by owner.
O/S corner steady winds down whilst driving. Has to be done up very tight
Fresh water filler cap will not lock. Awaiting Replacement.
Service spanner glowing on dashboard ahead of service due date Feb 07
Gas regulator faulty. Unable to use gas appliances. Awaiting replacement.
4 of the 6 six window blinds are covererd in what looks like mildew. awaiting replacement.
Missing trim from N/S/F Habitation window. Not yet reported.
Underbed storage locker will not lock secure, repaired by dealer, no change still would not lock secure, repaired by owner and now locks secure.
Very poor water supply to Thetford Cassette for flushing. Dealer could not trace fault, owner traced fault to restrictor placed in supply pipe. Dealer advised by owner and dealer removed restrictor. Fault cured.
Electric hook up point cover broken. Awaiting replacement.
Omnivent 3 speed fan fails to work on high speed. Awaiting replacement.
Habitation door is difficult to open. Awaiting adjustment.
Spare wheel cover faulty lock. Awaiting repair replacement.
Fridge travel lock poorly fitted and broken. Repaired satisfactorily.
Safety recall on Trauma boiler, rectified.
Poor workmanship on dealer fitted alarm system.
Faulty alarm system. Repaired, I hope, yet to be tested.
Electric cooker ring fitted to gas ring control and vise versa. Sorted.
Cooker oven door rubbers fall off. Just keep putting them back on.
A cupboard door needs adjustment to allow it to open. Dealer advised prior to PDI, nothing done and still the same. Sad

Does anybody care? Somehow I doubt it.

geraldandannie · Moderator

Heritage

Thank you Gerald. My remark (does anybody care) was rather aimed at Autotrail and their supplying dealer/s. Your words offer me great comfort though. This is my third Autotrail and by far the worst. My first was purchased new in 1998 and the response to problems then was much more positive than what it is now. I have just taken early retirement and want to live my dream of many years, to travel down to Spain and live in my M/H for the winter. These problems are making that dream look less inviting now.

Regards

Roy

Grizzly

This is a terrible list Roy. Have you asked Brownhills to take this lemon back and supply you with a new vehicle ? Even when - if - everything is put right you will not feel comfortable I suspect and be waiting for the next thing to go wrong. They have not kept their part of the contract made at sale and supplied you with a motorhome fit for use. They must make this good.

You have all our sympathy believe me. Most people know what stress even a small fault can cause. You have a huge list.

Hope Brownhills come up trumps - try them. We'll all be waiting to hear- and draw our own conclusions from their response.

G

aido

Roy.
The best advice i can offer is to buy a German Motorhome They seem to take pride in what they produce. Everything is finished to the last detail.
The last MH we had was a Swift Sundance which was a great MH.but the finish was not as good as a German MH..... Look what happened to the British Cars .... Rolling Eyes

aido

SandJ

Roy,
I understand your frustration, If it was me. You say you have retired? If this is the case then go to Newark and park on the site, explain on arrival that you have arrived with one agenda. The agenda is you will not leave the site until all of the problems have been solved. Explain that initially your sit in will be peaceful, but if you have spent 2 nights on site, then you will start demonstrating. this could initially be a placard in the window to contacting the press. This is the course of action I would take if I had the same problems.

Steve

Grizzly

Good advice from Steve ! Do tell Brownhills that you have publicised your problems to thousands of MH owners and potential owners via MHF website.

Have you written to Autotrail ? Surely they have some responsibility for the vehicle as well as Brownhills ? They should not have sent one from the factory in this state.

G

TinaGlenn

Hi Roy,
We also have a Autotrail reg Feb 06, we have had a few problems with ours, the spaner light coming on, cured by Hubby with info from garage on which buttons to push.
The Underbed locker wouldnt lock, hubby added higher reinforcing bar and now fine.
The gas locker was hard to open, one of the tie wraps was obstructing the release cable, dealer couldnt cure suggested filing part of lock to make it easier to release.. Hubby took off tie wrap and fitted another correctly and now fine.
One thing that worried me was that the switch for the imersion water heater was only accessible from the outside underbed locker, and was positioned next to tank under bed, Hubby moved switch to side of bed in case of leaks.
Habitation door lock impossible to lock from inside, hubby had to straighten a bar in the door and now fine.
Also have problems with radio but understand this is common fault, also when alarm system was fitted the cable may have been disconnected Hubby still trying to work out how to get at back of radio to check.

We have used our 'van a fair bit since we have had it and have got almost 7k miles on her, we are hoping to keep this van for many years and many more miles.

We brought our 'van through Westcountry Motorhomes and they have been really helpfull both with problems with this van and with our previous van, cannot recomend highly enough. Hope you get all of your problems sorted out without too much hassle.

Tina

quickgetaway

Hi Roy,
sorry to hear of your problems, I used to think that Autotrails were the "bees knees" but after reading several posts on here I have started to change my mind. Just a thought... if you have mildew on your blinds and obviously had a leaky pipe... have you checked under every matress, upholstery cushion and behind all curtains to make sure there is no mildew growing there. My last van had a very small leak round the window and the mildew formed in all the covered and unseen areas. I find it disappointing that the van obviously left the factory in such a poor state and that the dealer did not detect (or possibly rectify) before delivery.
Best of luck sorting them out,
John