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I think I deleted the file when it transpired that Hirebuddies didn't know how to open it either. Today they sent me an August quote from a garage saying that a replacement table would cost the £300 that they took from me. Pretty meaningless imho as it doesn't show that they proceeded with replacing it. It seems even more unlikely now that they did replace it and therefore even more unlikely that the table was damaged. They have said that they haven't seen any evidence of damage to the table and that I need to contact the vehicle owner directly to pursue it. I have contacted him and he has said he doesn't want to talk to me and that his relationship, like mine is with Hirebuddies.
I have contacted him and he has said he doesn't want to talk to me and that his relationship, like mine is with Hirebuddies
y I believe this is one of the major issues with third party hire companies of motorhomes. IMHO it sounds like the owner complained to Hirebuddies, they took his word for it and billed you via your deposit.
Surely Hirebuddies should be able to provide evidence (photographic or otherwise) it has been damaged to satisfy you that your funds were spent correctly ? Hirebuddies probably didn't buy the table, they would more likely have paid the owner the £300 in recompense if my understanding of how these type of business relationships is right.
Hirebuddies are the worst, I have ever come across. I did a booking, and never got the campervan. On the day of picking the vehicle, I was standing in front of the owner's house, when I came to know that he has rented the vehicle to somebody else, and also that he had already communicated this to hirebuddies. These guys were sitting with the information, but never passed it on. Since 30thDec(the start day of my hire), I have been calling them again and again, everyday. they are the most rude of the lot. The concerned person Natalie, never comes on phone, and the other lady that picks the phone does not give any updates. the only answer that I always get is "Natalie will get back to you", which she never does. I have paid a huge amount for a campervan, which I never took, and now these people dont come on phone, or reply to the emails. The only way now is to log a complaint against them to get my money back. Well said in another of the reviews that I read.. I would never refer them even to my worst enemy.
Very bad in relationship and communications..;They will rent out the MH to two different people and people will start harassing you...Never go to them ..un-reliable of all
Hi, I would like to let everyone know that I have taken over Hirebuddies and would like this oppertunity to appologise for past experiances and to address any problems that are still outstanding. We bought Hirebuddies over in March this year and have a totaly different business model. Regards, Anne.
Avoid hirebuddies
I paid them over 1100 pounds for a motorhome they did not have available to hire. They told me that I would not get a penny of it back. I have got a county court judgment against them which is registered at York County Court but they tell the bailiff that the company has closed and they change their address.
If you check the company details which they have on the website you will find that that it does not correspond with the details at company house.
Draw your own conclusions from this information. All the facts are there ready for you to check out.
So Heathersimon -would you share with us the date of your problems with 'hirebuddies'? Do your issues pre date the take over by Apache? Or have you had your problems since MArch this year?
Hi, I would like to let everyone know that I have taken over Hirebuddies and would like this oppertunity to appologise for past experiances and to address any problems that are still outstanding. We bought Hirebuddies over in March this year and have a totaly different business model. Regards, Anne.
why would anyone take over a bussiness with such a bad reputation and not change there name? seems suspicious to say the least
Clicking on 'Terms and Conditions' on the sites seems to be a waste of time as nothing appears.
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