New door at last

Rapide561 · Last edited by Rapide561 on Fri Jun 15, 2007 10:01 pm; edited 1 time in total

Hi

Just over a year since my door troubles started, I finally have my new door.

Apart from the fact it is sparkling white and stands out like a sore thumb, do you think it closes properly? Correct, it does n't. So, that suggests to me that the door is not the problem, but the "shell" of the motorhome.

As I have now given the dealer a "chance to effect lasting and effective repairs of the goods", and this has been unsuccessful, the legal battle will commence on Monday. I cannot reject the vehicle at this stage in it's life, but I shall sue and let the solcitor do the work.

Also, I had contacted a couple of consumer columns from the papers but asked them to refrain from printing the story until I have given the dealer a chance to repair the goods. I shall let you know the date I am going to be famous.

Russell

RichardnGill

Russel, I dont think there is anymore to say about your problems now. I just hope you get the right out come, and soon. You deserve a bit of luck.

Best of luck.

Richard...

SandJ

Russel
Out of all the motorhomers I know you have to be the unluckiest, well after me Shocked

If I had to choose someone to challenge the suppliers/manufacturers it would be you. Good luck in your battle. I await the results.

Steve

Grizzly

Oh Russell, I'm so sorry to hear this. This is dreadful news after all you've gone through with this van.

Is there any point in going to the Swift factory in the van and getting them to explain themselves face to face ?

G

Rapide561

Hi

It is strange that I saw a solicitor and also trading standards. I could not pursue anything at that point legally until I had given the dealer a "chance to effect a lasting and effective repair." Well, the van has been to the four times in six weeks, so I think I have been reasonable enough.

It will be interesting to see what happens next - I am asking for a full refund, plus the cost of accesories. Given some of the problems started on day 1, I thnk this is the only option.

I did discover a case recently where the claimant also won damages for "loss of enjoyment"....but at least all this gives us a chuckle on a cold wintry night - even though it is June!

Russell

winniebagotony

Hi Russel
I have followed your tale of woe and i feel for you.
we British tend to accept whats handed to us without complaint and thats our downfall to stand up for whats right as you are deserves applause from all of us. We should all complain more.
good luck i hope it all comes right for you

Tony

aultymer

Good luck Russel - It's time you had some.
Every victory you win will help us all against the culture of poor service which appears to pervade the UK.

DABurleigh

"If I had to choose someone to challenge the suppliers/manufacturers it would be you."

Seconded, Steve. Good luck Russel.

Don't bet more than you can afford to lose, but there is a greater motorhomers' good aspect to this, and a whipround might be very successful if needed.....

Dave

Humber-Traveller

Greetings,

Sorry you are still not out of the woods yet Russell, best of luck with your pending action, hope it brings a successful conclusion.

We should start our own club eh? Smile