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264540 PostPosted: Thu Jun 21, 2007 1:16 pm Thank this member for this postReply with quote
rft Subscriber 06/06/2009 
 
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RichardnGill wrote:
Can you imagine if Brownhills top mans address was avaiable, I think you could times there letters 10 fold.


It is. And all the shareholders.

I too subscribe to Companies House and the cost of the Brownhills 363s Annual Return is £1. If you want the info I will obtain same.

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264542 PostPosted: Thu Jun 21, 2007 1:22 pm Thank this member for this postReply with quote
Grizzly Subscriber 31/12/2009 
 
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gromett wrote:
Is it just me or are swift MH's the cause of the majority of complaints on this forum recently?

PS: Good luck with getting your issues resolved.

Karl


Thanks Karl,

I think more and more Swift ( and other MH owners) are realising, thanks largely to this forum, that they are not alone. It's easy to think that everyone else has a problem free van and gets excellent service from all they deal with. I'm sure the dealers and manufacturers would like to keep it this way.

I don't know how many people Swift employ but don't imagine it is a huge firm. If a skilled person is employed then the cost of doing a job properly is no more than a little extra time. Anyone who works there ought to take some pride in the work he does. Given that many of the complaints I have on the MHF members list are trim and finishing faults then perhaps, by pointing this out to Swift, the individuals who are not pulling their weight could be identified and re-trained.

Is the manufacturing process at Swift so target-driven that individuals do not have time to do the work properly ? Could tihs be something that could be changed ?

Swift do their own pre-delivery inspections I am told. The dealers do not. There must therefore be individuals at Swift who check that the van is neat and tidy and all the bits work and are well-attached. Why don't they spot the faults ? If you were a MH dealer would you not inspect the van yourself, whatever you felt had been done officially at Swift ? Why aren't the faults picked up then ?

There are so many questions that I hope Swift will answer and I hope members will ask. When it comes down to it I would hope we all want the same outcome to a purchase; a satisfied happy customer and a reasonable profit for firm and dealer.

G
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264545 PostPosted: Thu Jun 21, 2007 1:27 pm Thank this member for this postReply with quote
Grizzly Subscriber 31/12/2009 
 
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[quote="rftI too subscribe to Companies House and the cost of the Brownhills 363s Annual Return is £1. If you want the info I will obtain same.[/quote]

This is how I got the address I have. It took 5 minutes on the internet and a credit card. The information is then available for download and printing. I'm not a subscriber.

For goodness sake be careful however. I repeat; a private address is just that. Use it to post a letter that you do not think will otherwise be seen by the person to whom you address it but DO NOT even THINK of demonstrating there. This is certainly immoral if not actively illegal.

G
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264549 PostPosted: Thu Jun 21, 2007 1:47 pm Thank this member for this postReply with quote
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Hi

A rally outside Peter Smith's house would not do a great deal to help angry Swift customers, but a rally at the dealers is likely to have impact. You have to be careful you are not blocking rights of way etc etc

Russell

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264589 PostPosted: Thu Jun 21, 2007 3:28 pm Thank this member for this postReply with quote
rft Subscriber 06/06/2009 
 
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Grizzly wrote:
[quote="rftI too subscribe to Companies House and the cost of the Brownhills 363s Annual Return is £1. If you want the info I will obtain same.


This is how I got the address I have. It took 5 minutes on the internet and a credit card. The information is then available for download and printing. I'm not a subscriber.

For goodness sake be careful however. I repeat; a private address is just that. Use it to post a letter that you do not think will otherwise be seen by the person to whom you address it but DO NOT even THINK of demonstrating there. This is certainly immoral if not actively illegal.

G[/quote]

I am simply agreeing that a letter (no more) will concentrate the mind and guarantee that it is seen by the correct person if it goes to their home address. After all, a directors home address is a matter of public record.

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264594 PostPosted: Thu Jun 21, 2007 3:41 pm Thank this member for this postReply with quote
Grizzly Subscriber 31/12/2009 
 
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rft wrote:

. After all, a directors home address is a matter of public record.


I was surprised by this. I wonder why it should be -especially in these days of Data Protection Acts and so on ? Odd really.

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264615 PostPosted: Thu Jun 21, 2007 4:40 pm Thank this member for this postReply with quote
Rapide561 Subscriber 25/01/2009 
 
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MH: Swift Kon-tiki 679 low line - The "HMS Sheffield"
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Hi

I have sent a letter recorded delivery - just to be sure it gets there! LOL

Peter Smith has not afforded me the courtesy of a replt to numerous emails and letters to the Swift Group.

I have a sneaky feeling his postman is going to be busy!

Russell

______________________________________________________________
Never been here before
I´m intrigued, I´m unsure
I´m searching for more
I´ve got something that´s all mine
I´ve got something that´s all mine
Take me somewhere I can breathe
I´ve got so much to see
This is where I want to be
In a place I can call mine
In a place I can call mine

View user's profile Send private message Send e-mail MSN Messenger Click Here to see my Motorhome Photo Gallery
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