Useful addresses for unhappy Swift owners Forums

Grizzly · Last edited by Grizzly on Tue Jun 19, 2007 6:01 pm; edited 1 time in total

I've spent an unsatisfying afternoon making over 15 phone calls to and from Swift and my dealers.

I've not got very far and so asked for the name and phone number of the Swift company director as clearly Customer Care don't care at all.

It seems that the company director does not deal with the public and has no phone number. I suspect that letter addressed to him at the company will be filtered through the same people I've spent the afternoon talking to and, once again , I'll get no-where.

A look at Companies House website and payment of £1 meant I could download the Company Record and this has the home address of both directors and the company secretary. No phone numbers are given and, unsurprisingly, they are ex-directory.

I shall however write to them about my problem ( not those of MHF members) and hope therefore the letter will get to the person I want it to go to

If you feel Swift are ignoring you and want to write to the Chief rather than deal with the Indians, then I will PM the addresses to you if you let me know.

G

Mikemoss

Good work Grizzly! While I've always, or should I say 'so far', been happy with Swift and their service I can seen that plenty of people on here ae anything but and it's high time that Swift started to sit up, take notice, and sort things out.

Hope you get the result you're looking for.

kennyo

Hello G

You could Pm me the address for future reference as i have been waiting 12 weeks for some parts and still have not received them as promised. I am away to Norway for 5 weeks on sunday so they might be there when i get back.

some-where-in-oxford

My fax to Managing director on 12th June has gone un-answered, I guess its being handled by the staff and not forwarded on.

Please can you let me have any address I can send copy of my 4 page letter to.

Swift 630L currently at dealer having faults put right.

Cheers

some-where-in-oxford

Grizzly

Rapide561

Hi

I sent my letter to the MD today. Plus humpteen emails!

Fight the pirates, sa Speed Ferries said!

Russell

Grizzly

RichardnGill

Well done Grizzly for trying to move things on in a sensible way. Can you imagine if Brownhills top mans address was avaiable, I think you could times there letters 10 fold.

Best of luck Richard...

SandJ

Russel,Grizzly ....no pun intended but here is to a SWIFT reply Shocked

I hope you both start having good luck for a change and can start to enjoy your expensive but enjoyable hobby

Steve