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Telbell, I had actually requested communications via email but it was a phone call. I'll get back to Fiat customer care if someone in the community can provide me with proof that a more comprehensive Fiat (not garage) solution is available than just the engine cover. Without that, I would just be having the same conversation with Fiat that I previously had.
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My replaced scuttle fits well to the screen. I have opened up the drain holes in the end compartments and fitted drain pipes. Have just done another water test and there wasn't any leaks. I have also placed dense foam strip, as someone suggested, along the edges where the bonnet overlaps.
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Telbell, I had actually requested communications via email but it was a phone call.
That's what concerns me a bit David.
Various forums are full of quotes from different people at Fiat who have said different things over the months (same as with the Judder )
If someone is giving a "Formal" statement that Fiat are now saying "as yet there is no fix" then this should be in writing and it woujld be helpful for other Fiat owners to be aware of this.
Can you keep us informed please?
______________________________________________________________ Chez soi-C´est ou on se stationne!!
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I raised a call with Fiat Customer Care late last week after my van was booked in for the water ingress and 3 recalls. The water ingress on my Tracker is just the same as it went in, a total waste of time. I wanted to get Fiat to confirm that the water ingress work should have made the engine bay watertight before I got back to the garage.
Yesterday, I had a formal response which was that there is no water ingress solution. It is still being 'worked on' and when there is a solution, vehicles will be recalled to retro fit it. No timescale was available. Fiat said the 'temporary fix' doesn't fix the water ingress it just puts the engine cover over the most critical bits and in my experience, hides the rust under the engine cover.
So, this was straight from Fiat customer care. The garage obviously didn't appear to feel obliged to fix the leaky scuttle in the 2 hours it took to do all the work.
So my question to you is, where did you get that very official looking list of tasks to be performed for water ingress? Does it come with an official Fiat reference number that I can use?
Fiat told me that individual garages may well do additional stuff to resolve the water ingress problem but it isn't an official fix, just down to the dealership in question. Thats why some people say their problem is fixed and others don't. It seems like its a bit of a post code lottery.
David
My list was all aggreed with the local Peugeot Quality Contriol Manager whom I met at the dealer. All of the items I listed are Peugeot's answer to the problem. If you look at Carol's posting she has had the same level of work carried out at the same garage.
Regards
John
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There is a lot of 'political wrangling' at Peugeot and Fiat at the mo allegedly!!!
I have been advised that Peugeot have actually recalled for water ingress in agreement with VOSA. Fiat have not and this is why the responses are so variable.
Further to my earlier post about my ongoing saga (first dealer insisted no engine cover available and had not stopped ingress despite 2 attempts at sealing the scuttle) second dealer has eventually fitted cover and did manage to seal but had the van for more than 3 weeks re another matter which still is not completely rectified.
Anyway, during this 3 weeks I pointed out a couple of times that sealing the scuttle is just a temporary fix and was concerned in case the windscreen ever needed replacement after the warranty period, and asked if there is a permanent fix yet. When picking up the van they informed me that they have ordered a new scuttle but it would take some time as it had to come from Italy. Again they didn’t know if this is the permanent fix (sorry for going over the same ground again) but presumed as it was coming from Italy it must be the ‘latest’ scuttle.
Today they phoned to tell me this new scuttle has arrived but still don’t now if it is the permanent fix. My problem is, do I let them replace the scuttle or leave well enough alone? If I let them replace it and it leaks again, or if it is not the permanent fix and one does appear later, how will I stand?
I know some people have had new scuttles fitted, but I can’t remember if these were effective or if they were a permanent fix, and it would be a mammoth task to wade through all the posts. I would be grateful if anyone does know.
Many thanks,
Ray
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Ray, I never saw my van before the new scuttle was fitted, as it was part of the dealer's pre-sales procedure, whereby all Fiat recalls were done in readiness for my collecting the van. All I can tell you is that the scuttle fits to the windscreen very well and drains the water away properly via a wide-bore hose connected to it. We've had lots of rain in the few months since I've had the van and very little has found its way under the bonnet.
Shaun
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