autotrail overhead lights fault Forums

gotago

While your at it could you please pm me a picture of kylie picking up the soap in the shower, as I would quite like too get to the 'bottom' of that matter Razz

DJP

Welcome to the forum Mr Sargent.
It's nice to see another supplier coming on board and taking a serious interest in what's going on and interested in offering help and advice to those of us who may have queries or problems.
In the nicest way, I hope I do not have to contact you personally Laughing

Thanks
Dennis

vmeldrew

gjc

I HAD MY FLIP DOWN TV SCREEN PACK IN AFTER SIX WEEKS ON MY CHEIFTEIN AND MY DEALER COULDN'T GET IT IN IN TIME FOR MY HOLIDAY SO I CALLED THE MANUFACTURER SARGENT WHO SENT ME OUT A NEW SCREEN AND COLLECTED THE OLD ONE UNDER WARRANTY WITH NO CHARGE COULDN'T FAULT THEIR SERVICE VERY PLEASED AND WOULD BUY THEIR PRODUCTS IN THE FUTURE

vmeldrew

Further to the PMs mentioned earlier, Ian Sargent phoned me twice on Saturday morning and suggested a few possible solutions which unfortunately did not solve the problem with my control panel, probably due to my naivety in things technical . He has since phoned again having been in touch with my dealer and my MH is booked in for next week when the dealer will be talked through checks with a Sargent technician. This sort of interest and service is very refreshing and greatly appreciated.

vmeldrew

It appears my control panel problem was down to wiring. Nevertheless Sargents provided a new cable (specially made as it had to be routed differently).

Many thanks to Sargents, especially Ian, for taking the interest and trouble to get this sorted.