Welcome to Motorhomefacts, we are a thriving motorhome community (Largest in Europe). Why Not JOIN NOW and get instant access to more of the website. It costs nothing to join and only takes a few minutes. We have 200,000 different people visiting our site monthly and this amount of motorhomers in one place guarantees a fast response to any questions you may have. We also have unique facilities not found elsewhere such as our Online Logbook, stopover tracker, Motorhome directory with Ebay type feedback and the largest repository of motorhome campsites reviews found anywhere
Hi I apologise if this is covered elsewhere ( I can't see it anywhere) but today we have had a letter it is from Dometic and is entitled 'precautionary measures for the examination of 2 door Dometic fridge freezers.
It says dear caravan and motorhome enthusiast
and goes on to say that has a precaution they are pointing out a possible hazard that may lead to gas leakage on some of their 2 door fridge freezers.
From the letter the models concerned are all of the following models of Dometic fridge-freezers manufactured during the period 2004-2007:
RM-7601
RM-7605
RM-7651
RM-7655
RM-7801
RM-7805
RM-7851
RM-7855
The reason for the recall is that screws holding the cooling-unit to the appliance's rear housing have been found to be sub-standard and require replacement.
I thought it worth posting about this for anyone it may affect as any vibration whilst the a vehicle is being driven may cause the screws to fracture and result in a gas leak.
The letter goes on to say that the precise product designation as well as the Dometic product and serial number can be gathered from the rating plate thaat is located at the bottome left of the rear wall in the fridge interior.
It also says if you are affected you should no longer use it on gas until you have had an appointment with a specialist dealer and recommends you close the corresponding gas shut off valve on the vehicle side............it goes on to say it is still safe to use your fridge on 12 volt and 230 volt.
If you are affected you can get more help on +800 366 38 420 it says call immediately and have your vehicle registration certicate and the product and serial number of the fridge.
As I say we had the letter this morning.............it doesn't affect us as it is for the caravan we have just sold rather than our motorhome but I wanted to post this info as it may help someone out there, if you need any more info from my letter I will be happy to tell you anything else that is says.
Location: Sitting in front of my computer in South Wales
Status: Offline
Hi Briarose,
just noticed this and thought it worthy of bringing it up again, some members may have missed it along the way.
Thanks for the info
Edit: I have also made this thread a sticky to help all members see the recall
MHS...Rob
Last edited by Motorhomersimpson on Tue Nov 20, 2007 6:55 pm; edited 2 times in total ______________________________________________________________ Optical illusion look closely, can you see a giraffe?
"When I was born I was so surprised I couldn’t talk for a year and a half"
THanks BR- I presume by "!two door" the letter means two "external doors" to the fridge as opposed to one door which opens and leads to a fridge and then a separate freezer compartment....if you see what I'm getting at ......but then it's not a fridge/freezer is it?.............oh forget it-I know what I mean
______________________________________________________________ Chez soi-C´est ou on se stationne!!
I spoke to Dometic HO in Luton and they told me that as it effects so many they are letting customers know in rotation so as they can manage things. On saying that as I had phoned they arranged for the local Dometic engineer to look at mine which happened to be at a dealer being serviced local to where the engineer happened to be.
THanks BR- I presume by "!two door" the letter means two "external doors" to the fridge as opposed to one door which opens and leads to a fridge and then a separate freezer compartment....if you see what I'm getting at ......but then it's not a fridge/freezer is it?.............oh forget it-I know what I mean
Hi yes I know what you mean LOL the recall was for our new caravan which we had bought this year in June (now traded in for MH) and the caravan fridge did indeed have two doors on it.
If it had not been for this forum we would have been none the wiser as to this problem with the fridge.
Ours is one of the ones affected and I have rung the dealer who has not notified me yet and all they wanted to know is how we had heard of the fault. Nice to know that it is only a gas safety issue and we should not use the fridge in gas mode!!!!
They will obviously let us know at some point about the problem.
Thanks MHF it is worth every penny being a member.
If it had not been for this forum we would have been none the wiser as to this problem with the fridge.
Ours is one of the ones affected and I have rung the dealer who has not notified me yet and all they wanted to know is how we had heard of the fault. Nice to know that it is only a gas safety issue and we should not use the fridge in gas mode!!!!
They will obviously let us know at some point about the problem.
Thanks MHF it is worth every penny being a member.
Tim
Hi Tim we got a letter direct from the company rather than the dealer, maybe they are contacting in alphabetical order or something.
The other thing is our letter asked us to advise if we had sold the caravan........obv so that they could contact the next person, I wonder what happens in a situation where the vechicle/caravan has been sold and no one notifies them esp as this goes back a couple of years.
Thanks for your putting the info on here Briarose.
I have spoken to a couple of local dealerships who are listed on the Dometic website and they think that dometic are doing the work themselves instead of using the dealerships, you would think they would find out where everyone lives first so they could do the sweep and catch everyone, in our case we have moved house and I have informed the MH dealer of this but not the component manufacturers!
It never crossed my mind to do so, moving house is hectic enough!
We fall into the faulty range so I phoned the number Briarose gave. Eventually got through (luckily a freephone number in Netherlands) and spoke to a charming man who did not have our dealer on his repairs list, but has given us full info. to get it rectified at a local firm. This was despite not having the full product number as it had been rubbed off.
I do so wish more companies dealt with such things so helpfully and efficiently. It almost makes you think it doesn't matter there is a fault if it can be dealt with so well!
Sue
______________________________________________________________ Sue
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You cannot attach files in this forum You cannot download files in this forum
All times are GMT + 1 Hour Page 1 of 6Goto page : 1, 2, 3, 4, 5, 6Next
UK
......but then it's not a fridge/freezer is it?.............oh forget it-I know what I mean 
