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My Van a Autocruise Pioneer Renoir was registered in May 2006 making it now 17 months old. As can be seen it has 3 Motiques one on each side and one to the rear.From the photos you may be able to see that water has got underneath two of the Motiques.
I have spoken with the company who produce the Motiques who state it sounds like they have not been applied properly as you would expect but this is possibly correct as there is no problem with the third.I have spoken to other Renoir owners I have met on my travels and none have had this problem.
Anyone out there who has, or anyone any suggestions up to yet I have been forced to pin hole the Motiques to allow the water out before it got to heavy. At £58 + VAT each not a cheap job to replace and then what mess may it leave when removing the old.A bit disappointed with the Van only this old.
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The following members of MHF thanked grumpyman for this posting
I would speak to the dealer. I suspect though that the transfers are excluded from the 2nd year warranty so it may be down to goodwill.
Drop Autocruise a quick line too to see if they have any thoughts!
Russell
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The following members of MHF thanked Rapide561 for this posting
Thanks for that Grizzly have emailed Tom at Brownhills having emailed a member of his staff who did not reply. I fear that this will not fall under the warranty like another problem i had which was down to shoddy workmanship at the Factory.
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The following members of MHF thanked grumpyman for this posting
. I fear that this will not fall under the warranty like another problem i had which was down to shoddy workmanship at the Factory.
Your photos show a pretty catastrophic breakdown of the decals on your van. The van is only 5 months out of warranty and I would expect any decent dealer to do something about it without even having to be asked once they have seen the van.
One thing that does occur though; have you used a jet spray to clean the van ?
G
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No Jet spray and the third Moituque is ok. Brownhills have contacted me as a result of Ask Tom and requested photos which I have supplied. I will as suggested forward to Autocruise as well. Brownhills did not hold much hope.
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The following members of MHF thanked grumpyman for this posting
you really need t remove as best as you can
as dealer will not take as much care as you would
so two options use a hair dryer and peel off your self
or a wallpaper strpper to soften vinyl and peel off
and then use something like sticky stuff remover
to get off residue
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I agree that the Dealer should take responsibility (Sales of Goods Act- "fit for purpose"- surely the decals would reasonably be expected to last for more than 17 months??)
Would the Decal producers be willing to confirm this in writing? [/quote]it sounds like they have not been applied properly [quote]
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Funny how reasons change almost feels like a conspiracy Autocruise ( Swift ) contacted the supplier and the reason then given was I had washed the Van with something which caused the problem. Only problem being if that was right why was one side still perfect.
It's the same old dispute Brownhills state Autocruise will not accept responsibility and so the only offer I received was you pay for new ones we will fit them free when we do your service.
As their service charge was £115 + VAT more than where I took it last week decided not to take them up on the offer.
Have decided not to bother when asked by other Motorhomers when they spot the mess I leave them to decide if they want to deal with these companies. Shame really as one of the parties seems to be trying so hard to please customers most of the time.
______________________________________________________________ You only have one chance to make a first impression.
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