Reply to my PM please !!! Forums

timbop37

If I have upset anyone with the tone of my post, and I obviously have, Dougie and b6x, I apologise. However, it was supposed to be a light-hearted post about a serious issue. We have mods to vet topics and postings and I agree, everyone has an opinion and the right to express it, but I feel speedyone was quite within his rights to contact Swift in this way. Swift group also had the right to put a stop to this method of communication if they wished. I don't see them complaining.

Tim

gaspode · Moderator

It would be nice if we could have a little more tolerance here please? Rolling Eyes

I'm sure that Swiftgroup will respond to any PMs etc. they receive ASAP, certainly their record so far indicates that they will do so. Having said that, they have the option to respond or otherwise and I expect that being human they will respond more readily to polite and reasonable requests.

Now I suspect that this whole thing has blown up due to the vagaries of the forum PM system so here are some words of advice on the use of PMs.

Members consistently complain that their PMs are either not responded to or get lost in the ether. This is almost always because they don't put a title in the subject line, if this isn't done the PM just disappears without trace. SO if you are sending a PM which is important to you I suggest you do as follows:
1) Write your PM, not forgetting to add a title.
2) Send the PM
3) Immediately check your outbox to ensure the PM is there.
4) Check your sentbox before raising any query as to why you have had no response.

If the PM does not appear in your sentbox it has not been read by the member you sent it to. If it is not in your outbox either then you didn't send it (or forgot to enter a title).

jams101

I love it when you guys get all anal about nothing, is it because you are all old and grumpy with too much time on your hands..... Smile

(I am only trying to stir and keep this one running)

asprn · Last edited by asprn on Fri Jan 04, 2008 6:40 pm; edited 3 times in total

Speedyone

Hi Andy from Swift Group

Thanks for the prompt reply.

I have now managed to contact my dealer ( Justin ( manager ) from Marquis, Tewkesbury who will be contacing you on my behalf on Monday.

Sorry for the extended thread re my question, hopefully get sorted next week.

Kind regards

Mark

P.S. End of subject on this thread now .... what an afternoon ... bit of light hearted fun though !!! Thanks all for your replies .... made for an interesting read !
Have a good weekend all !

carolgavin · Quiz Queen

asprn