Welcome to Motorhomefacts, we are a thriving motorhome community (Largest in Europe). Why Not JOIN NOW and get instant access to more of the website. It costs nothing to join and only takes a few minutes. We have 200,000 different people visiting our site monthly and this amount of motorhomers in one place guarantees a fast response to any questions you may have. We also have unique facilities not found elsewhere such as our Online Logbook, stopover tracker, Motorhome directory with Ebay type feedback and the largest repository of motorhome campsites reviews found anywhere
Just picked up our lovely new 679 from Alan Kerr in Devon last weekend. Totally thrilled with it but have an annoying problem with the reversing camera. The camera is engaged when you select reverse and is shown on the Blaupunkt Lucca sat nat - great, but the only problem is everything is shown in reverse e.g what's on your right is shown on your left on the camera. Has anyone else had this problem resolved. We spoke to Swift today who informed us that we could "buy" an upgrade which will solve the problem. Not something you expect to have to do after spending nearly 60k on a motorhome!! What's the point of saying your m/home has a reversing camera when you can't use the thing without crashing into something!
I would really appreciate some advice on this - has anyone else had this problem rectified? If someone from Swift is reading this I would like to hear from you on this. I've been told Swift know about the problem so why are they not solving it?
We've went through every menu/settings option on the Lucca sat nav and there isn't anything about mirror image. I phoned Blaupunkt also and they seemed to have heard about it also and said if the camera used isn't blaupunkt then it won't be compatible - we don't know if it's b/p or not!? We were even told today to physically turn the camera upside down...mmm no! Is your camera also shown on your sat nav?
You would have thought so - they have been fairly helpful but were a bit baffled by the problem - they kept telling us to turn the mirror setting off but there isn't one - I read all the booklets and phoned Blaupunkt also. The one problem we have is that we are just outside Edinburgh and Alan Kerr are in Devon so we can't just take it back and demand it's fixed. We were assured directly by Swift at the NEC in Oct when we ordered the m/home that any dealers in Scotland would rectify any problems with the motorhome once we had taken delivery of it. That doesn't appear to be the case - 2 local dealers have told us they aren't interested (our TV was faulty and we were trying to get a replacement) and Swift have now told us that we shouldn't have been told this at the show and dealers up here don't have to do anything with us (but if we arrange our servicing/maintenance they may be interested!).
We fitted a camera on our van and that was showing the wrong way round.I took the camera of the back and turned it round as far as I can remember that sorted the problem. Weldted had this a while ago never did hear how he got on maybe PM him he might be able to help! Good Luck Bob. Sorry forgot the Hi love well someone had tooooooooooo!
Last edited by bobandjane on Tue Mar 18, 2008 10:36 pm; edited 1 time in total
Thanks Bob - I did PM Weldted last week and just read his reply tonight he said that he is getting his fixed when the new ones come in at the end of this month. I've asked if he was having to pay for it as we aren't happy about paying for it. Just wondered if anyone else had to pay for a solution before I demand that it be fixed for free!
Thanks Bob - I did PM Weldted last week and just read his reply tonight he said that he is getting his fixed when the new ones come in at the end of this month. I've asked if he was having to pay for it as we aren't happy about paying for it. Just wondered if anyone else had to pay for a solution before I demand that it be fixed for free!
Hi Nats,we will sort it tomorow I will get someone to telephone you tomorrow.Peter.
Thanks Peter, I would appreciate a call asap so that we can put this matter out of our mind and start enjoying our m/home. I'm aware you don't have any of my details though so I've sent you a PM with my hubby's phone number. If our motorhome needs to go into a dealer to be fixed can you arrange for one near Edinburgh to do this for us as I don't think I'll get much luck as they haven't been that helpful!
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You cannot attach files in this forum You cannot download files in this forum
All times are GMT + 1 Hour Page 1 of 3Goto page 1, 2, 3Next
France
