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Motorhome Facts Forum Index -> Company Reports -> Brownhills Went Into Administration Last Night Goto page : Previous  1, 2, 3 ... 9, 10, 11, 12  Next
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418339 PostPosted: Wed Apr 30, 2008 10:32 am Thank this member for this postReply with quote
Mixy Subscriber 28/04/2009
 
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Why don't you ask them?

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418375 PostPosted: Wed Apr 30, 2008 11:57 am Thank this member for this postReply with quote
stephenel Subscriber 15/08/2008
 
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Interesting that the link I posted at
http://www.outandaboutlive.co.uk/channel/newsItem.asp?c=1&cate=__821
re the interview with Tom, has now been pulled. Waiting for a new interview with up to date interview or what.

Brownhills site still online.

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418382 PostPosted: Wed Apr 30, 2008 12:15 pm Thank this member for this postReply with quote
nukeadmin Subscriber 31/01/2012
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Quote:
How and when will the announcement be made?


I have spoken to a Brownhills representative and asked the same question yesterday

Their response was the announcement would be made today and via standard press agencies

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418464 PostPosted: Wed Apr 30, 2008 2:59 pm Thank this member for this postReply with quote
nukeadmin Subscriber 31/01/2012
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The news is out finally Wink
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They have also announced a new investment in a 7 item customer services plan
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418468 PostPosted: Wed Apr 30, 2008 3:04 pm Thank this member for this postReply with quote
eddievanbitz Subscriber 09/03/2009
 
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Quote:
A Brownhills spokesperson explained: “The faceless enterprise syndrome has been eliminated


Shocked Ah so that will be better! I must discuss that with?......Ah A spokesperson Very Happy

Good luck to them though

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418473 PostPosted: Wed Apr 30, 2008 3:07 pm Thank this member for this postReply with quote
geraldandannie Subscriber 13/06/2009
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eddievanbitz wrote:
Ah so that will be better! I must discuss that with?......Ah A spokesperson


Laughing Laughing Very good, Eddie Wink

Glad the jobs are secure, and that existing orders are OK too. I just hope they can keep their promises.

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418474 PostPosted: Wed Apr 30, 2008 3:08 pm Thank this member for this postReply with quote
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I think I'm underwhelmed Rolling Eyes although I hope this means deposits, orders and warranties are safe.

It would be interesting to take a list of all the complaints about Brownhills that have been posted on MHF (a mammoth task) and present them to the management team to see whether, under there vaunted 7 point plan, the customer would get a better deal/resolution.

Andy

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418476 PostPosted: Wed Apr 30, 2008 3:11 pm Thank this member for this postReply with quote
Wytonknaus Subscriber 19/06/2008
 
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If the management and staff are to remain the same how do they get around to changing the current attitude towards the customer?

It seems as if they will be busy on staff training courses for the next few months.
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418479 PostPosted: Wed Apr 30, 2008 3:15 pm Thank this member for this postReply with quote
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Hi all,

Never having been a fan of Brownhills at all, I just hope that they meet the challenge and bring it round, just as Swift did through Peter's intervention.

I am really pleased for those that had concerns about orders placed and deposits paid. Phew. Smile

Jock.

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