Would you purchase from Brownhills Forums

Steamdrivenandy

There's been a lot of news and hot air expended about Brownhills over recent days.

I know we had a Brownhills poll recently courtesy of Mandy & Dave but this one is to see whether MHF members would be willing to use their services and to identify if this opinion has been influenced by posts about Brownhills on MHF.

Andy

Edit unfortunately it seems that you can only vote on one option per post so the questions about whether you were influenced by MHF has had to be deleted.
SDA

mikeyv

The question doesn't read right to me, it's partly about now, partly about the future?
For myself, there's no way I'd buy now, but two years down the line, who can know for sure?

Steamdrivenandy

duxdeluxe

They are aware of their terrible reputation to date, have an action plan to deal with it and as the biggest MH dealer in the country still have big buying power. A really good discount now would be really tempting to anyone, irrespective of worries of what would happen if things go wrong. I would take the risk as many MH's don't have problems - we tend to only hear about the bad ones.

Let's face it - this business needs major companies such as this. I just hope that they bravely take a leaf out of the Swift/Johns Cross books. If they did, they would be on to a winner, albeit with some short term grief.

Come on Brownhills - you are probably reading this, so please demonstrate that your action plan has teeth.

My answer is "yes", if the price is right

Steamdrivenandy

Here we go again.

More advice for Brownhills.

I don't know about you but if I was Tom Booth I'd get some new personal photos done (artona?). The mags and website always show him in a suit climbing into a van. He looks like an alien (no offence intended). Relax man, nobody (well nearly nobody) gets into a motorhome in a suit, smart casual is what you need and the punters will identify with you much better.

AND

That's another thing I noticed at Newark. Some people in varieties/bits of Brownhills uniform but the shark salesmen in suits. It's just not right for a leisure company and breeds distrust and dislike. When I see a salesman in casual corporate clothes I relax and think that he understands me. When I see a salesman in a suit or collar and tie (with or without perma tan and gold jewellery) I button up, bristle, get rude and brush past. I know they may mean well (possibly) and may be psychologically scarred for life by my rejection (oh yeah) but that's how they affect me.

So Tom.

Get a polo shirt and get ALL your staff in a relaxed uniform. It represents what you're trying to sell after all.

Andy

bouncer

leave the salesmen in suits....it makes them easier to avoid...!

I voted no.

I would have to see a total 100% change of attitude towards people before I would even think about buying from there.....

Mixy · Last edited by Mixy on Thu May 01, 2008 9:16 am; edited 1 time in total

You forgot the hair gel Steamdrivenandy, get rid of the hair gel folks when you are getting rid of the sharp suits. They remind me of that guy who played the spiv in 'Dad's Arrmy'. Oh yes and the clip boards too Mad

There was a comment on another thread on this matter where someone said that some people wouldn't be happy with a sack of gold with each motorcaravan from Brownhills because they would complain it was too heavy, well how about a bucket of oil ----- lighter, probably worth more and much better prospects for capital growth Laughing

I voted yes.

locovan

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keithfw

I voted NO and I never will buy from them. It's the same old company with the same old management - it must be if the management have bought it! They seem to walk around more like the Mafia than motorhome specialists.

I found them to be aggressive, rude and not really interested in selling me a motorhome - all they wanted was to sign me up for finance I did not want so I walked away.