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Hi Hobbyist, Lets hope the good relations stay on track. If you bought new or the 2 year warranty is due to expire make sure you read all my posts otherwise you will be doing 12 rounds, gloves off with the dealer.
The following members of MHF thanked laidback for this posting
To answer the question: Yes, I'd have no hesitation whatsover, buying again from Brownhills. Both Birtley (Northeast) and Newark have been great with me.
Now, Mr Moderator, if you're watching ... how about dropping (or moderating) all this anti-Brownhills stuff? MHF is beginning to look like an anti-Brownhills pressure ggroup, and it's becoming embarrassing.
The following members of MHF thanked Fireman for this posting
Now, Mr Moderator, if you're watching ... how about dropping (or moderating) all this anti-Brownhills stuff? MHF is beginning to look like an anti-Brownhills pressure ggroup, and it's becoming embarrassing.
What would you suggest? Only allow the positive posts? It is embarrassing that Brownhills have got into this state, not that there are negative posts on here. For instance if they had satisfied the majority of their customers, there would not be the number of negative posts about them. It could be argued that if they had satisfied their customers fully in the past few years, the old company would not have gone into administration; but then we don't know the details of how that came about, so I am not going to try to speculate.....
Last edited by bognormike on Wed May 28, 2008 5:31 pm; edited 1 time in total ______________________________________________________________ Still sat at my desk, not at the wheel of the motorhome
The following members of MHF thanked bognormike for this posting
how about dropping (or moderating) all this anti-Brownhills stuff? MHF is beginning to look like an anti-Brownhills pressure ggroup, and it's becoming embarrassing.
The views by members on this represent the facts of each persons dealings with a company be it good or bad, it would not be in the interest of the members if they only portrayed positive posts like some magazines.
The old adage goes "if you do what you always did, you will have what you have always had!"
In my opinion (and that of many others) as far as Brownhills are concerned this still stands.
I believe we had a lucky escape not purchasing a second motorhome from them
Correct me if I am wrong but I remember a Press Release which clearly stated that the 'new' Brownhills were categorically going to honour all past promises/warranties and payments made to the old company (which went bust owing millions to suppliers)
Peter[/quote]
The June Caravan Club magazine has a brief mention of the management buyout and quotes 'a company spokesman said' :-
We would like to reassure our customers that the management have undertaken to honour all previous [/B]Brownhills warranties[B] and deposits already paid on vehicles.
This seems to very a very specific statement and clearly refers only to their own warranties which are probably backed by insurance, although I have no confirmation of this.
The following members of MHF thanked javea03730 for this posting
I live on the outskirts of Newark, know people who work there, know companies that deal with them and consider the negative comments on this forum to generally be justified.
My father (in his 70's) bought a new Compass from them about 5 years ago - aftersales service - nightmare.
They are Autotrail dealers but I travelled 120 miles to buy mine from Simpsons in Gt Yarmouth. What a contrast.
I could relay several local stories about the company but won't, there's little to be gained as most forum users know what they are letting themselves in for by going there. Those with good experiences should just count themselves lucky I think.
The following members of MHF thanked averhamdave for this posting
To answer the question: Yes, I'd have no hesitation whatsover, buying again from Brownhills. Both Birtley (Northeast) and Newark have been great with me.
Now, Mr Moderator, if you're watching ... how about dropping (or moderating) all this anti-Brownhills stuff? MHF is beginning to look like an anti-Brownhills pressure ggroup, and it's becoming embarrassing.
Hi Fireman,
I think all members and posters are free to post as they see fit regarding their own personal experiences with Brownhills and you are a shining example of this freedom of choice. You have clearly demonstrated that you were able to post your comments as freely as anyone else is able to do and that is the true beauty of this and no doubt many other moderated forums. You cannot really have a forum where admin only permit posters to submit positive posts about a particular company as that would not be helpful to anyone would it? I think the fact that there are more negative reports than positive ones speaks volumes and indicates that there is definitely no smoke without fire!
I think despite your obvious concerns, the moderators will step in and remove or lock posts if they truly feel a post is untrue or in any way improper but folk sharing their genuine experiences I assume, does not warrant serious moderation.
I am sure there must be satisfied as well as dissatisfied Brownhills customers around but sadly not many of them have chosen to come forward on this forum as yet and for every positive post there appears to be far more negative ones and sadly the moderators have no control of over that have they - surely they cannot be held accountable for the lack of Brownhills supporters?
Sue
______________________________________________________________ Laugh and the world laughs with you - cry and you cry alone!
The following members of MHF thanked Sonesta for this posting
Discover Leisure has bought the Assets of Brownhills canock. also owns Barrons and Harringtons. Westcroft American M/H (Brownhills) has moved to newark . Brownhills did get Awards at the nec in feb for the Rapido brand so it must be doing something right,
The following members of MHF thanked silversurfa for this posting
On tuesday we called in at Brownhills Newark to buy some spares and to have a nose around. The people in the parts department were all charming, cheerful and very helpful - when the lady went to get the bits that we needed, two other employees on their way in asked if we were being looked after. The feeling of being looked after left us feeling very positive. I
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