Welcome to Motorhomefacts, we are a thriving motorhome community (Largest in Europe). Why Not JOIN NOW and get instant access to more of the website. It costs nothing to join and only takes a few minutes. We have 200,000 different people visiting our site monthly and this amount of motorhomers in one place guarantees a fast response to any questions you may have. We also have unique facilities not found elsewhere such as our Online Logbook, stopover tracker, Motorhome directory with Ebay type feedback and the largest repository of motorhome campsites reviews found anywhere
Are you saying that Dealers are aware of the rotten floor problems on the Sundance range and are reducing trade-in prices?
How did they find out? Peter at Johns Cross said previously that with an extended Swift Warranty on the repair he would not mind trading in a repaired van.
Would the price change though Peter? Comments please.
Charisma
We don't have a problem with any Sundance that has had a factory warranty repair.
Are you saying that Dealers are aware of the rotten floor problems on the Sundance range and are reducing trade-in prices?
How did they find out? Peter at Johns Cross said previously that with an extended Swift Warranty on the repair he would not mind trading in a repaired van.
Would the price change though Peter? Comments please.
Charisma
We don't have a problem with any Sundance that has had a factory warranty repair.
Regards
WHAT about the ones that have not ????? Would you still give proper value or would this reflect on the trade in price / or would you send it off to Swift for a repair out of g/tee ? which is basically what Swift have said they will do,BUT for how long out of g/tee ?
All of which need answers to the questions that I raised in the post before the one above.
how many ?
what models ?
what remedy ?
if it is a simple seal around the skirts ? I would get it done PRONTO.
I am sure if it is, the above Swift owners would get it done !!! they only need guidance as to if there homes are affected and remedy before this gets out of hand and hurts owners as well as Swift (and possibly owners of Ace and Bessicar ?) I can see why Swift do not want to comment / stay out of this in writing but all owners need reasurance,after all Swift have changed there floor/sealing methods in house so if it needs this it needs remedy for models already sold.
terry
Location: Sussex/ Normandy France or any place in between
Status: Offline
I have already had this from a dealer who's name a will not mention ,not JC , that have said they would not take my sundance px without the extended warranty from swift that would cover the guarantee period that they would have to give with the sell of a second hand m/home. This is how I know that this problem is well known within the industry.
hi all i am so glad i spent my tenner i have just checked my floor of bessie sure enough on one side of the step when you press the wood water actually seeps on to your finger .I phoned swift to ask advice and was told to phone my dealer which i did and the service manager has never heard of the problem he said he would contact swift for advice and get back to me .He did say they would probably have to check all the floor with a damp meter this got me thinking as i thought at first it was just the step area so back outside under bessie prodding with only my finger and lo and behold there is a lot of spongy areas all round the perimeter of the floor so i am no expert but it seems to me to be a mixture of sealant or lack of and the type of flooring used the only saving grace i suppose it is a swift product and it will be repaired but what if i did not have access to this forum and was not fit enough to check this myself the only way i would have found it was when i came down the steps quicker than i went up them as the bolts holding it up slipped through the soggy flooring . I honestly beleive it should be a recall or any of us see the same model as ours to point it out to the unsuspecting owners I apologise if this is a bit long winded but it is the only way to describe what i have regretfully found
hi all i am so glad i spent my tenner i have just checked my floor of bessie sure enough on one side of the step when you press the wood water actually seeps on to your finger .I phoned swift to ask advice and was told to phone my dealer which i did and the service manager has never heard of the problem he said he would contact swift for advice and get back to me .He did say they would probably have to check all the floor with a damp meter this got me thinking as i thought at first it was just the step area so back outside under bessie prodding with only my finger and lo and behold there is a lot of spongy areas all round the perimeter of the floor so i am no expert but it seems to me to be a mixture of sealant or lack of and the type of flooring used the only saving grace i suppose it is a swift product and it will be repaired but what if i did not have access to this forum and was not fit enough to check this myself the only way i would have found it was when i came down the steps quicker than i went up them as the bolts holding it up slipped through the soggy flooring . I honestly beleive it should be a recall or any of us see the same model as ours to point it out to the unsuspecting owners I apologise if this is a bit long winded but it is the only way to describe what i have regretfully found
Jaks, I am sorry to hear of your problem, but I am sure you are glad you found it before it has got too bad. How old is your Bessie? Is it still in warranty?
I have been fortunate to get mine fixed already by Swift and they have done a great job - very thorough - replacing all the soggy flooring and sealing the sideskirts. So far so good
I am not sure why a recall is not being made for this fault. Surely prevention is better (and cheaper) than fixing it later?
Location: Sussex/ Normandy France or any place in between
Status: Offline
Hi Jaks, really sorry to hear about your rotten floor believe me I know how you feel I was so distraugt when I discovered the rot on my Sundance, again as yours and many others around the peremeter of the floor.mine has done a lot of wet miles and so the rot was well set in.I when straight back to my dealer who in the first instance said the same thing ,that it was the first case they had seen.I later discovered via this forum that that very same day they had returned a m/home to the owner having just had the floor replaced. In their defense it was a salesperson i spoke to and not Glen who deals with repairs.He has been great as has Carol James at Swift. Do not worry about your m/home swift will repair it without any questions. My problem is getting anyone to atually hold there hands up and say "yes we got it wrong "which is all we want. I am sure you have read all the assossiated links so you know what is happening. I strongly believe that the only way forward here is as a group. I have other issues with Swift which I do not wish to discuss until Swift have had the chance to see the error of their ways. If I can help in any way feel free to contact me .
Hi charisma my bessie 2/1/2 yrs old and am really happy with it just a bit dissapointed more than anything but compared to the others i think i have been lucky in spotting it in time and all i ask is it gets fixed no more no less we will just wait and see i can only think positive JAKS
Hi folks just to let you know i went to the dealer yesterday to let them check my floor and to cut a long story short i DO HAVE A PROBLEM so apparently they send a report to swift who in turn then decide the best way forward and in their opinion it looks like it will have to return to swift. It looks like a waiting game until a decision is reached which i understand they must check the report etc .JAKS
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum You cannot attach files in this forum You cannot download files in this forum
All times are GMT + 1 Hour Page 5 of 5Goto page Previous1, 2, 3, 4, 5
UK
Hi Jaks, really sorry to hear about your rotten floor believe me I know how you feel I was so distraugt when I discovered the rot on my Sundance, again as yours and many others around the peremeter of the floor.mine has done a lot of wet miles and so the rot was well set in.I when straight back to my dealer who in the first instance said the same thing ,that it was the first case they had seen.I later discovered via this forum that that very same day they had returned a m/home to the owner having just had the floor replaced. In their defense it was a salesperson i spoke to and not Glen who deals with repairs.He has been great as has Carol James at Swift. Do not worry about your m/home swift will repair it without any questions. My problem is getting anyone to atually hold there hands up and say "yes we got it wrong "which is all we want. I am sure you have read all the assossiated links so you know what is happening. I strongly believe that the only way forward here is as a group. I have other issues with Swift which I do not wish to discuss until Swift have had the chance to see the error of their ways. If I can help in any way feel free to contact me . 
