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My Tom Tom Go 700 is about 3 years old and I have to drive into London Monday/Tuesday, by myself with my 26 footer. I thought should I go for one of these new GPS which you can put your van details in or upgrade my UK maps on my existing Gps. Paid my £30 yesterday and have spent nearly all day trying to download the maps without any success. Seems to take forever then just has you think you are winning the bloody thing says that Tom Tom Home has lost connection with the server. I know there is a phone/help line but it only operates Mon-Fri and reading old posts someone mentioned it took them 3 days to down load the information, surely its got to be better than that. Can you please help. Don't want to be looking at a map when I am driving through London. Cheers. L
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If you are downloading via Home, remove Home from your PC. Then do a complete backup using windows explorer, ie copy and paste. Then plug in your Tomtom and it will ask you to download Home. Once you have done that the new Maps should download. What maps have you bought?
Bob
My Tom Tom Go 700 is about 3 years old and I have to drive into London Monday/Tuesday, by myself with my 26 footer. I thought should I go for one of these new GPS which you can put your van details in or upgrade my UK maps on my existing Gps. Paid my £30 yesterday and have spent nearly all day trying to download the maps without any success. Seems to take forever then just has you think you are winning the bloody thing says that Tom Tom Home has lost connection with the server. I know there is a phone/help line but it only operates Mon-Fri and reading old posts someone mentioned it took them 3 days to down load the information, surely its got to be better than that. Can you please help. Don't want to be looking at a map when I am driving through London. Cheers. L
As long as you are aware of the Congestion Charge Area, (and depending on the age of your Hobby), the London Emission Zone, (inside the M25), all of which are well signposted in advance, your current mapping shouldn't be too far out.
Have a good look at the map for a general route, and make rough notes before you set off. You can always choose to ignore the TT, or turn the volume down if you feel that it is guiding you wrongly.
Sorry, but that's the best that I can offer, as I haven't downloaded any new maps yet.
Jock.
______________________________________________________________ It is better to get there safely, than not at all
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I had that problem back in February this year when I was doing an update.
When I contacted Tomtom support this is the response I got
Quote
Tom Tom home will time out after 10 hours. But please bare in mind that HOME automatically logs you in.
So please log out of HOME, close it completely and re-open then log-in.
You now have 10 hours time to download your map.
Hope this answers your query.
With Best Regards
The TomTom Customer Support Team
End quote
What was happening was that I was logged onto TomTom all the time by default. So when I started a download, having been logged on for perhaps several hours without me knowing, I would then exceed the 10 hour limit and get booted off.
Sounds daft, but when I powered off my PC and restarted it again from and then start the download it worked first time
I would have thought perhaps it best to download the file direct from the product and order page on to your PC and then use Home to stick it on the GPS from there. I was just about to buy W Euro for my daughter as I bought her one with UK only but she wants France and a few more and I am sure I can download it first and then use Home to sort. You may need an additional SD card to house the map possibly. Perhaps you can simply copy and paste the file straight into the approrpiate directory normaly ending with the word "map".
______________________________________________________________ “You cannot solve this world’s problems with the same thinking that created them" - Albert Einstein
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