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Motorhome Facts :: View topic - Scotland -views on dealers
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464611 Post Posted: Thu Jul 31, 2008 12:36 pm Thank this member for this postReply with quote Back To Top

ardgour Subscriber 03/04/2013 


Joined: Mar 22, 2008

Posts: 884

MH: Hymer B644

Campsites

Gender: Female

Location: N E Scotland

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when we were looking to buy our first van (only last year) the guy from Perthshire tried spinning us all sorts of half-truths (about not much difference in level of winterisation etc) to get us to buy what they obviously wanted rid of. End result was we walked away and wouldn't trust them enough to go back.
They may be a family business but honesty is everything when you are spending that much money
Chris
 
464627 Post Posted: Thu Jul 31, 2008 1:21 pm Thank this member for this postReply with quote Back To Top

dcmo  


Joined: May 19, 2005

Posts: 102

MH: N/A

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Gender: Female

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Capital motorcaravans is where we got ours (and take it for service/mot/advice etc every year). I don't know if they would have a Bolero though as they are Explorer group


edit to add: I saw this thread on the 'new posts' bit and it wasn't until after I'd posted that I realised it was in a specific Swift thread. Apologies if it is irrelevant Embarassed (but they do have used 'vans of all makes)
 
464650 Post Posted: Thu Jul 31, 2008 2:32 pm Thank this member for this postReply with quote Back To Top

clodhopper2006  


Age: 52

Joined: Aug 13, 2006

Posts: 2090

MH: Auto-Trail Tracker EK

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Gender: Male

Location: Perthshire

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We bought our motorhome from PC in December last year. Got a trade in price a couple of grand higher than the market value on our van. Got the SE kit fitted free. List price on the new van.
There were a few initial dificulties with some minor points which they sorted on the spot when I took it back for advice. There followed the usual round of teething waranty issues which were all dealt with.
Having had the van a while now a couple of other warranty issues have appeared so we will see how they do this time and I'll post bac here.
Incidently as for aftersales (by that I presume you mean warranty work) You can have that done at any authorised Swift deaer. Does not have to be where you purchased it.
 
464663 Post Posted: Thu Jul 31, 2008 3:02 pm Thank this member for this postReply with quote Back To Top

piper1  


Joined: Mar 29, 2008

Posts: 33

MH: burstner i680

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bought our first Swift Sundance 630L brand new from PC, they even picked Up our caravan from Hoddom castle in Annan, got a good trade in as well. The moorhome was a bit of a bugger due to the bad build quality a, however they always put things right. We got it serviced at MHS and they were quite good for servicing. We changed our Sundance in for a 2 year old Burstner Eleganze and got a cracking deal, staff are quite good, especially parts, so all in all I would recommend Perthshire caravans for a motorhome!
 
467110 Post Posted: Tue Aug 05, 2008 4:46 pm Thank this member for this postReply with quote Back To Top

Bessy510 Subscriber 10/08/2012 


Joined: Apr 18, 2008

Posts: 6

MH: Bessacarr 510

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We have bought new vans from three of the Scottish dealers and would recommend Knowepark but wouldn't go back to Perthshire under any circumstances.
 Scottish Dealers
477767 Post Posted: Sun Aug 24, 2008 5:19 pm Thank this member for this postReply with quote Back To Top

Bessy510 Subscriber 10/08/2012 


Joined: Apr 18, 2008

Posts: 6

MH: Bessacarr 510

Campsites

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Status: Offline

Recently on holiday in the Aberdeen area when our habitation water pump failed.
Dyce Caravans of Aberdeen got us back and running within a few hours.
A good company to deal with (unlike some others !).
Thanks to Ian and Alan.
 
502503 Post Posted: Sun Oct 12, 2008 6:33 pm Thank this member for this postReply with quote Back To Top

clodhopper2006  


Age: 52

Joined: Aug 13, 2006

Posts: 2090

MH: Auto-Trail Tracker EK

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Location: Perthshire

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clodhopper2006 wrote:
We bought our motorhome from PC in December last year. Got a trade in price a couple of grand higher than the market value on our van. Got the SE kit fitted free. List price on the new van.
There were a few initial dificulties with some minor points which they sorted on the spot when I took it back for advice. There followed the usual round of teething waranty issues which were all dealt with.
Having had the van a while now a couple of other warranty issues have appeared so we will see how they do this time and I'll post bac here.
Incidently as for aftersales (by that I presume you mean warranty work) You can have that done at any authorised Swift deaer. Does not have to be where you purchased it.


I said I'd post back on how Perthshire Caravans faired with my warranty jobs this time. Well, three out of three failures.

The first was the old sink draining too slowly chestnut again - failed to improve.

The second was a faulty valve on the outside shower - one month on still no contact to say part arrived in stock. Why could they not just borrow one from one of their vans to get me sorted. -Fail

Thirdly, habitation would not run from the vehicle battery. Gave me some flannel about how it wasn't wired to do this as it would drain the vehicle battery flat. I asked Sargent on this very forum for advice and he pointed me right to the problem which i fixed in minutes. So failed again Perthshire Caravans.

To give them their due though I has a slight coming together with a Beemers wing mirror causing a 4" hole in the offside skin. They fixed this superbly so it's as good as new. Cost my insurers £300 and me my £200 excess though.

Bob
 swift m/h
502628 Post Posted: Sun Oct 12, 2008 9:44 pm Thank this member for this postReply with quote Back To Top

jaks Subscriber 31/01/2013 


Age: 66

Joined: Sep 20, 2006

Posts: 162

MH: bessacar e425

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Location: musselburgh

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Hi i got my bessie from Knowepark and have had no problems with any work needing done i think every dealer has the same problem they are willing to fix things but cannot get the spares to do so therefore i would not hesitate to go again to Knowepark also they are not that far away to get things done you say they dont do the bolero my bessie is made by swift so why not the bolero ???? i am baffled JAKS
 Scottish Dealers
502881 Post Posted: Mon Oct 13, 2008 1:02 pm Thank this member for this postReply with quote Back To Top

Ecosse Subscriber 29/11/2012 


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Joined: Feb 06, 2006

Posts: 69

MH: Murvi Morello

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Location: Aberdeen

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I,ve bought 2 vans from Perthshire Caravans and had excellent service on both occasions.Previous posters are correct John in the sales shop is superb, nothing is too much trouble for him.Shop is well stocked and prices are keen.

Mike
 
502925 Post Posted: Mon Oct 13, 2008 1:49 pm Thank this member for this postReply with quote Back To Top

EdinburghCamper  


Joined: Sep 13, 2008

Posts: 528

MH: Chausson Welcome 17

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Knowepark so far, are quite simply excellent. No hard selling, I also got transparency and honesty with regards to the fiat problems before I parted with my final settlement (95% of the balance!), and everything was done to time, without a hitch. I got a massive discount on a brand new (well over 10%).

Since buying the motorhome, I have been back for the LPG installaton, alarm and immobiliser, and currently my Sat and TV is being installed. Have been given discounts on various parts due to the overall business wth them.

To be fair, not had to test them as everything has been great more or less.

Good luck!

Gary.
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