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We would have liked a 500 series, but had to stick with a budget, and we got a better trade in for buying new
Had a paint problem that was sorted by Glossop; and monitored by Swift
A little damp in the cupboards was resolved by me after reading the helpful leaflet sent to me by Swift
The control panel became infested with gremlins, but a new one was delivered from Swift last week.
Should I be expected to remove and replace?
I really don't mind because Swift did everything reasonably practicable to effect a timely repair, and it was hardly rocket science
I think it also strengthens the relationship in that Swift were happy to trust me with the job (hope they don't tell me I've now voided the warranty)
There are a few nominal rattles, but I suspect they relate mostly to the bits and bobs in the cupboards
I'm sure Swift would not feel maligned if I suggested that their strategy of providing quality customer service is mostly a commercial decision
But it seems to work, and it keeps me happy
Just wish it had a drinks cabinet like the old E445
Put me down for a meeting/disscussion with swift, whilst I'm very happy with my Bolero there are a few niggles. As an artist, craftsman and designer of just about everything in my career, I feel I have a some contributions to make!
I do apologise as I was one who took this thread OT!
Back on topic then, I've already said I'm delighted with my Bessacarr E560 and so far (3 months, 2700 miles) had only a small wiring problem immediately after I collected it. Otherwise, no problems.
I am interested in fitting a frost protection heating element in the fresh water tank; elements in water and waste tanks are offered on 2009 models by Swift as a factory-fitted option. The elements are from CAK.
I posted on MHF to see if anyone could advise me on fitting this myself and almost immediately had a PM from Swift asking me for contact details so they could help. This wasn't help with a problem, it was just help with a job I wanted to do. I was phoned within a day by an engineer at Swift who is in the process of preparing some instructions for me.
This is my first motorhome, so I've no experience of other converters, but I can't imagine any car manufacturer would do anything like that. Can you imagine a technical person at Ford calling you to help you fit an accessory?
Just to let you know that we picked up our Voyager on Friday. Yes there were a few problems on handover but no show stoppers. We went off and had a really exciting weekend on the CC&C campsite in Devizes. Thank you to the wardens there who were not only helpful and kept an eye on us, but were genuinely nice people.
Biggest problem was the habitation door not shutting properly. Guess what, after telling Lowdhams on Sunday on our return, yesterday a new lock on it's way from Swift. Will be fitted today and we are off on Thursday for another weekend away.
So, should you buy from Swift, are we happy. Most definitely yes.
Good luck and keep us posted as to how you get on.
I am back on here and now fully subscribed... thought that it would be a good investment for all the helpful advice received.
Im into my 5th week of ownership and love going out in the van... after many years trailer tenting and then tugging its been a real breath of fresh air... however after a few initial comments regarding the 'what i would call the girly bits' carpets and cushions. I now have some comments and teething troubles with the 'boy type stuff.
After being away from the van for 8 days i went to check that all in well with 'Koni' as it is not stored on my drive..... (need a new house for that). Turned on the motorhome but the battery was dead..... not a sign of life..... i then had to go and buy some jump leads... as i dont own a set... they did the trick.....
However, i must say that i am disappointed that a new van was flat after such a short spell.... i rang and spoke to the salesman at the dealer who informed me that the reversing camera/sat nav takes a trickle from the battery and should therefore be disconnected when in use. He also confirned that Swift were aware of the problem (but added its not a problem in all of the vans) i was just unlucky.......
I must admit i am not happy at having to disconnect the battery . One of the questions i have is what happens to the alarm, immobilser and even the tracker that i had to have fitted to comply with the insurance if i disconnect......
Surely if Swift are aware then they should be looking at the solution rather than a work around. I have sent an email to swift on their website but havent yet had a reply..... also asking for a refund of the cost of the jump leads as this is an expense i would have expected from a new purchase of £50k....
Any help or advise on this would be appreciated.
Also does my van have a function to turn on the heating similar to how you'd use a timer on the central heating at home?
I am back on here and now fully subscribed... thought that it would be a good investment for all the helpful advice received.
Im into my 5th week of ownership and love going out in the van... after many years trailer tenting and then tugging its been a real breath of fresh air... however after a few initial comments regarding the 'what i would call the girly bits' carpets and cushions. I now have some comments and teething troubles with the 'boy type stuff.
After being away from the van for 8 days i went to check that all in well with 'Koni' as it is not stored on my drive..... (need a new house for that). Turned on the motorhome but the battery was dead..... not a sign of life..... i then had to go and buy some jump leads... as i dont own a set... they did the trick.....
However, i must say that i am disappointed that a new van was flat after such a short spell.... i rang and spoke to the salesman at the dealer who informed me that the reversing camera/sat nav takes a trickle from the battery and should therefore be disconnected when in use. He also confirned that Swift were aware of the problem (but added its not a problem in all of the vans) i was just unlucky.......
I must admit i am not happy at having to disconnect the battery . One of the questions i have is what happens to the alarm, immobilser and even the tracker that i had to have fitted to comply with the insurance if i disconnect......
Surely if Swift are aware then they should be looking at the solution rather than a work around. I have sent an email to swift on their website but havent yet had a reply..... also asking for a refund of the cost of the jump leads as this is an expense i would have expected from a new purchase of £50k....
Any help or advise on this would be appreciated.
Also does my van have a function to turn on the heating similar to how you'd use a timer on the central heating at home?
Hi
The dealers have been sent a process sheet for resolving the reversing camera draining the battery.
I would need to know your specific vehicle to tell you whether you have the automatic timer for the heating.
Hi All
We have a Swift Kontiki 645, and well please with it, although did have few problems with the roof but sorted by Swift, we had recalls from Fiat as well but just niggley things, we live in ours full time, this is our third Swift, first Sundance 600S, then Sundance 630L, all bought from Johnscross M & C, we recommend both the dealer because nothing is to much trouble, and swift.
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