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Motorhome Facts :: View topic - End of Tether – Swift Sundance 630L Fault after Fault
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Rally News Next Rally is @ Spring Bank Holiday at Hamble Primary School, Hamble, Southampton on 01/06/2012 in Hampshire

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607389 Post Posted: Wed Apr 08, 2009 9:22 pm Thank this member for this postReply with quote Back To Top

firewood Subscriber 30/03/2013 


Joined: Mar 17, 2009

Posts: 518

MH: autocruise

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how nice it is to read that you have had a bit of success .
welldone to nord .
 
607469 Post Posted: Wed Apr 08, 2009 10:33 pm Thank this member for this postReply with quote Back To Top

brillopad Subscriber 12/03/2013 

Southern Rally Co-ordinator


Age: 7

Joined: Mar 04, 2008

Posts: 1089

MH: kentucky camp estro 8

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worth the tenner me thinks, Wink Wink
 
610074 Post Posted: Tue Apr 14, 2009 3:33 pm Thank this member for this postReply with quote Back To Top

Nord-Franco  


Joined: Apr 14, 2009

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This is Nordelettronica Italy and I'm Emiliano Piovesana, President of the Company.
First of all, I'd like to apologize to Swift all Dealers and the Customers for the problem when the battery charger stop to work normally.
We have discovered only recently that a small quantity of of the Van build between May and July 2008 by Swift may have a Battery charger
that fail after few days working.

This faulty is not source of any secondary problem, just the leisure battery is not charged and also the control panel don't display
the indication of the battery charger operating.

Because our stock rotation make impossible to identify exactly which van are affected with the potential problem,
we have selected a wide period of time where the chargers may be used and started the operation to recover this problem
immediately jointly with Swift to swap all of them a proactive action.

To prevent this faulty we have decided to swap all the unit mounted on the Van build between May and July 2008, and still not sold even if we know that this problem is effecting
1 in 30 vehicle so even if a small percentage is involved
we wish to reduce a small as possible this problem.

In any case our UK Service Team Operation is operative to assist all the Swift Dealers
to solve any issue as quick as possible.

To avoid misunderstanding we have to inform all of you that the
indication about the orange transformer isn't the cause of the problem,
we have more than 30.000 Battery chargers with orange transformer inside, working as should be across Europe.

I'm sure you will appreciate our commune effort and attention for the Swift Customers.

Best Regards

Emiliano Piovesana

President of Nordelettronica S.n.C.
 
610078 Post Posted: Tue Apr 14, 2009 3:43 pm Thank this member for this postReply with quote Back To Top

nukeadmin Subscriber 27/03/2020 

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Joined: Oct 10, 2003

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thank you for your statement Emiliano, prompt action of this nature ensures Swift customers get good service from your company Wink

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610081 Post Posted: Tue Apr 14, 2009 3:54 pm Thank this member for this postReply with quote Back To Top

Pusser  


Joined: May 09, 2005

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Certainly appreciate your intervention Emiliano. When things go wrong; what you have done makes 50% of the problems disappear.

I do hope other manufacturers can see the benefits of taking an interest in their customers as Emiliano has.

Then we will all be faulty free. Very Happy
 Re: Fiat
610084 Post Posted: Tue Apr 14, 2009 4:02 pm Thank this member for this postReply with quote Back To Top

dcummin Subscriber 07/02/2013 


Joined: Jan 21, 2008

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MH: 2007 Carioca 656

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robrace wrote:
Cannot understand anyone buying a Fiat based vehicle.There have been so much publicity about reliability problems inc the gearbox ones that you would think that would put most people off


I'm really happy with mine - water ingress recalls were a bit of a pain but sorted to my satisfaction...you get recalls with many new vehicles now.

Great engine & drive - best looking coachbuilts in my opinion & huge amount of choice

There are far more Fiats on the road than any other base - they can't be that bad.
 
610090 Post Posted: Tue Apr 14, 2009 4:21 pm Thank this member for this postReply with quote Back To Top

nukeadmin Subscriber 27/03/2020 

Site Admin


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I too would vouch for the Fiats, smooth, fast and no issues for me with reversing / water.

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610106 Post Posted: Tue Apr 14, 2009 4:54 pm Thank this member for this postReply with quote Back To Top

RichardnGill  


Age: 43

Joined: Aug 31, 2006

Posts: 2846

MH: Bessacarr E789 Highline,

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We have a 2 week old Fiat/Swift group van, just done 900 miles and 9 nights away in our first trip

Problems = 0

We are happy so far.


Richard...
 
610109 Post Posted: Tue Apr 14, 2009 4:58 pm Thank this member for this postReply with quote Back To Top

Chigman Subscriber 08/05/2013 


Age: 48

Joined: Sep 15, 2005

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I wouldn't vouch for Fiat at all. They have been lying through their teeth to customers for two years, what does that that tell you about that company and customer loyalty. I have had my motorhome since august 07 and I still dont know where I stand regarding the juddergate fiasco. The water problems have been fixed, but even so, there is still a slight drip from the centre of the scuttle.
Roll on the day the Jap's start producing motorhome bases. Very Happy

steve

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610117 Post Posted: Tue Apr 14, 2009 5:08 pm Thank this member for this postReply with quote Back To Top

Pusser  


Joined: May 09, 2005

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My Fiat has been good. Only probs really with it were caused by Elite Motorhomes and put right by Chelston with guidance from Vanbitz who sussed out battery prob in minutes rather than three visits and bullpoo from Chelston engineers. The problem was simply a broken battery connector which had totalled the battery due to constant recharging from empty and Chelston remedied this using the unusual technique of replacing it with a new duff battery.

But yet another visit and all was sorted and happiness was once again seen in my de meaner and my de house and my de van and my de car and my de family.
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