Autosleeper Warranty Forums

EricJazz

Having just purchased a Autosleeper Talisman with 8 months AS warranty remaining I was amazed to find that I had to pay £50 plus VAT ! to transfer the warranty to myself, and have got only 14 days to do it in !

Is this a common thing with converters ?

Anyone else come across this ?

Thoughts please

Thanks

Shocked

peejay · Campsite DB Admin

Hi Eric, welcome to the site,

I think its a standard procedure (with A/Sleepers anyway) to cover 'administrative costs'. Can't say as i agree with it though, seems a lot of money to transfer one bit of paper from one person to another Rolling Eyes

Why not get the dealer or seller to bear the cost or is it too late?

pete.

jabber

I did not realise this but their warrantee work is my opinion 'Gold Standard' and worth having in case you do get a problem.

John Cool

EricJazz

Thanks for the comments

I have since been to Autosleepers at Willersey and had some warranty work done. The service was excellent (gold standard) and very re-assuring.

Thanks

rod_vw

I am intrigued. What administration???

The manufacturer knows when a particular chassis number was produced / converted and probably when it was supplied to its first owner. If that item carries a particular period of warranty what does it matter who claims on that warranty.

It's the product that is warranted not the owner so what administration is there to do?

Rip off Britain again I suppose. Where has customer care gone or shouldn't I ask? Just fix any problems if they arise within the warranty period and call any good will gained a good PR exercise.

TandD

I would imagine that they need to keep their records straight for warranty/recall purposes and that is an overhead that needs to be paid for, same as when you change your licence, passport etc... I think it;s a reasonable charge for the peace of mind of having a good warranty which is transferrable.

oldun

I am having my kitchen rebuilt and I had to remove the PIR detector but this cannot be done without triggering the alarm unless the "Engineers Code" is entered into the alarm.

It took the engineer" less than 10 minutes and cost me £60 + VAT.

The £59 charge looks quite reasonable compared to this.

dodger148

Autosleepers didnt charge us anything for (change of ownership)warranty work, some of which was out of period. Was it AS who asked you for the money or the dealer?
I would be more concerned at getting the Peugeot bit changed for the remaining 28 months. A local dealer did this at the first service which was the 1st and last one they did

MOTORHOMER

dodger148

We must have got away with it,