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Still thinkng of having this done but just need to wait till Keith has his sorted. The chap fitting it did seem very helpful and this problem was presumeably unusual. Perhaps Keith could start another thread when his is sorted with the results. for information.
Dave
I had my Nuevo 2.0 HDI remapped on Saturday by the same company. It certainly made a difference to the performance with less gear changes on the A361 Link Road hills. I hope Keith gets it sorted without too much bother.
Would like to say big thanks to Lin and Pete and Steve and Catherine for a thoroughly enjoyable first rally. Met some really nice people , had a good laugh despite the weather and the show. We are now looking forward to Easter in Cornwall.
Just an update as promised regarding my van. It was due to be repaired today with the special Mercedes equipment used to repair the immobiliser.
However all has not gone to plan as WOW Tuning have discovered that the immobiliser chip is corrupt and they have had to order a new one form Mercedes. Obviously everything was fine until they attempted the remap so the repair is down to them. Unfortunately Mercedes are unable at this time to give a delivery time for the chip so WOW Tuning are unable to do much more at this stage.
My van therefore is still at Westpoint. I am still hopeful that we have it back for next week as we are booked to go away again for a few days.
Keith
______________________________________________________________ If life seems jolly rotten
There´s something you´ve forgotten!
And that´s to laugh and smile and dance and sing!
Location: Bideford - a good place to test juddering Fiats and electric bikes.
Status: Offline
Catherine, Steve & Lins - great company
Shame about the weather
Westpoint - nil point
Jane's ops went off ok - she's now home with me as Chief Nursing Officer
Lins - have sent pm
B.R
Tim
______________________________________________________________ Never let anything mechanical know you are in a hurry
Sorry you are not sorted yet Keith. I came over to your van to discuss the possibility of having my Euramobil re mapped but will wait till yours is sorted and then have another think. Hope you get it resolved asap.
Let us know what happens if you can
Thanks, Dave
Hi Keith, If this was my van I would want Mercedes to collect the van and repair it .Speaking with my professional hat on ,the mercedes immobiiser systems are quite in volved as we have found out through our business . If Merecedes repair it you will have more clout with the warranty should it ever play up again especially if you are on the continent. I would have mercedes bill WoW for putting your MH right and would want a courtesy MH whilst waiting. I would be very suprised if WoW have dealer level tools. If you want a non invasive re map have a look at the link on my post earlier in this thread. Best of luck
Rich
______________________________________________________________ Keep love in your heart. A life without it is like a sunless garden when the flowers are dead. The consciousness of loving and being loved brings a warmth and richness to life that nothing else can bring. Oscar Wilde
I agree with the above post. Westpoint is a remote place and wouldn't want to leave my van there. WOW have fouled up so they should pay for your van to be taken to the nearest Mercedes dealer.
WOW are probably insured for such occurrences so are unlikely to put up much of a fight.
I have just been on the phone to WoW Tuning again this morning and had my say to them. Of course they have accepted full responsibility for what has happened and are trying to sort it out.
On the Mercedes front they have had a Mercedes Technician to the van with his box of tricks and it is Mercedes who have told them the fix as apparently it is a know problem (just not to WoW) with a certain batch of immobilisers. Once the new chip is on the van the Mercedes Technician will return to my van with WoW and check my vehicle again to make sure there are no electronic faults.
My van has been moved to a better location on Westpoint and is being checked by the security patrols so fingers crossed it will be alright. Once again though, I have reminded WoW that they are responsible for my van whilst it is in their care.
I do think that WoW are taking this very seriously and have acted responsibly to sort this out. I feel that I have just been very unlucky and that this could (despite not feeling like it sometimes) happened to anyone. I did tell him when it happened “I could tell he did not do this on purpose” “Oh really?” he said” “Yes because you do not have my hands around your neck!”
Keep smiling
Keith
______________________________________________________________ If life seems jolly rotten
There´s something you´ve forgotten!
And that´s to laugh and smile and dance and sing!
Well I have just had the call to say my van is fixed and working just fine.
I am not in Exeter today so I am unable to recover the van from Westpoint until tommorrow.
With any luck this will be an end to this saga!
Keith
______________________________________________________________ If life seems jolly rotten
There´s something you´ve forgotten!
And that´s to laugh and smile and dance and sing!
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Spain
Unfortunately Mercedes are unable at this time to give a delivery time for the chip so WOW Tuning are unable to do much more at this stage. 
