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Motorhome Facts :: View topic - How long must wait for parts??

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Oooh ! Update: exhasperated exhausted Dethleff owner still waiting
845391 Post Posted: Wed May 12, 2010 1:33 pm Thank this member for this postReply with quote Back To Top

dogphotographer Subscriber 23/06/2012 


Joined: Apr 27, 2009

Posts: 7

MH: 2007 Dethleffs Advantage

Campsites

Gender: None specified

Location: Buckingham

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As per our earlier post about our Globetrotter "Max" that had an unfortunate meeting with a sideswiper in a services in OCTOBER 2009- we STILL do not have the parts for the repair to be carried out.

They are saying that it will take four weeks to do the repair to the side doors, if they ever get the parts. We have canceled too many trips already because our rig is unsafe to travel in.

I still love the Dethleffs, but now I know that if I want work done I must lay some time aside and drive to Germany with the bits duct taped.

I am so saddened by all of this that I am driving to see a Burstner while my solicitor figures out a resolution
 
847683 Post Posted: Mon May 17, 2010 3:12 pm Thank this member for this postReply with quote Back To Top

dogphotographer Subscriber 23/06/2012 


Joined: Apr 27, 2009

Posts: 7

MH: 2007 Dethleffs Advantage

Campsites

Gender: None specified

Location: Buckingham

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Status: Offline

Hugs go to Steve at Towtal for helping solve the miseries of this ongoing saga-

No, it is not fixed and no the garage not showing any remorse. But Steve has given us the hope to carry on!

MEANWHILE we decided there is nothing better than a Dethleffs for hauling us and all the dogs- the Burstner 747 was stunning... but the Advantage A7871/2 Luxus won our heart and the gang at Johnscross MH are a fab crew to deal with.

I find it hard to believe we now own two Dethleffs but the failure of the repair shop and the desire to be on the road has lead us to this mess.
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