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We also had the poor radio reception problem on our Autocruise starburst (2009). Couldn't pick up much at all with engine running and not a great deal better when engine off.
At the suggestion of our dealer we wrote to Swift who authorised the dealer to investigate further. We now have a new aerial fitted to the windscreen.
We are grateful, but I still think it is a pity that this problem which seems to affect so many could not be dealt with prior to delivery.
Thank you Swift for dealing with it for us.
Shirley
Two thoughts occur to me after your post.
a) As this seems to be a common and widespread problem why are Swift paying different dealers to investigate instead of doing it themselves and then issuing a service update to all their dealers so that the problem can be nipped in the bud when it is reported. It may stop the problem occurring in the first place.
b) Why are dealers asking their customers to write to Swift to sort out a problem with a vehicle that, I assume, they supplied. Surely it is the dealers job and responsibility to do that not the customers.
Perhaps Swift might like to reply from their point of view.
Landyman.
______________________________________________________________ I used to be retired, then I found a Vulcan.
I have had this problem on my last three vans, two Autotrail's and a Frankia. It is a Fiat Ducato problem although, of course the converters and dealers should be fixing it. As already stated earlier it is caused by noise in the electrical system coming from the on board computers. That is why it gets worse when you start the engine, Alan.
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