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What with my van being over the magical 3.5 tons I must say it's still as clear as mud to me. I will just go and ask at the Austrian border I think or can anyone who has had a go box please explain where and how to get one and what how we prove our emissions at the time of purchase. Thanks, Alan.
Well............... after 3 weeks and several emails, Go-Box have confirmed that you can obtain a refund on any outstanding Go-Box credit.
Go-Box Customer Service ( info@go-maut.at ) replied as follows -
"thank you for your inquiry.
Referring to your e-mail we would like to inform you that it is possible to get the refund of the unused credit on the GO-Box. If there is a credit left after your journey, you have the opportunity the give back the GO-Box at a GO-Point of Sale at the Staatsgrenze Brennersee. The Money which is left on your GO-Box will be given back to you, the same way you loaded the money on the GO-Box. For example, if you loaded the Box with cash, you will get the money in cash. If you loaded the Box with a credit card, your unused credit will be charged on your credit card.: "
You obviously lose the box and will need to start again with a new one the next time you pass through.
The last time I was down that way you could only use a credit card issued in Austria to buy kms on the Go-Box. Otherwise cash only. Maybe it's changed now. And you could redeem unused mileage on the way out.
Why, oh why do the Austrians go out of their way to make life so difficult for people travelling in Austria??
Have to agree with Robflyer. Austria must have lost thousends of potential visitors like us since introducing this toll system. We enjoyed a visit some years ago but simply cannot be bothered with all the aggro to go again. It makes the Swiss system look like childs play.
Have to agree with Robflyer. Austria must have lost thousends of potential visitors like us since introducing this toll system. We enjoyed a visit some years ago but simply cannot be bothered with all the aggro to go again. It makes the Swiss system look like childs play.
We/You are not needed in any shape or form.
The Ski season rules big nay huge time with every camp site full
The summer is a gentle break with no need to book a stop over
Austria was forced into introducing tolls because it was being used as a rat race by HGVs trying to avoid tolls on other routes. It is unfortunate that larger motorhomes were caught up in this. Motorhomes 3.5tons and under (the majority of continental ones) used to pay a flat rate charge of 7 euros like caravans. This may have changed with the charges now dependent on emissions???
peedee
______________________________________________________________ The best journeys are not always in straight lines
For an account of our journeys click >here< (Last updated 1st March 2012)
We got one, it was fairly easy. We tried at the border and were told the nearest place was 80km further in to Austria. We avoided toll roads and carried on. We found a Shell Station supplying go-boxes form a machine rather like a cash machine. Five euro deposit on the box and a minimum credit to put on it of seventy five euros. We didn't know anything about our emissions so tried ignoring that question. That was OK but I assume the machine will have put us in a high emissions category.
It does seem perfectly possible to avoid toll roads, but I would not want to be caught out, Alan.
Edit: To add to the above.
We found a web site which allegedly lists the sites where Go-Box can be bought or returned. You need the post code for the location you are in to search for the nearest place. We did all that and put the info into the sat nav to go in search of one. These locations turned out to be fields, barns and deserted stretches of road. In the end we asked at a filling station and got directions. We are still in Austria and I imagine returning it will also be a complete carry on. I will report back when I know. Having googled this it seems that our experience is common.
Two of my Hobby Motorhome chums, who purchased go-boxes and went over the Brenner, on separate occasions, told the same tale. It was a right palaver attempting to hand the box back and claim any refund. (Hmm ... I wonder why?) There was no facility to hand the box back on the 'Out of Austria' side, they had to traipse about and find the 'Into Austria' side.
I will be interested to hear how you get on, not that we're planning to visit Austria anytime soon!
The old road down the Brennar Pass is still in everyday use and would save you a fortune.
erneboy wrote:
It does seem perfectly possible to avoid toll roads, but I would not want to be caught out, Alan.
The trouble is the authorities have a habit of putting weight and width limits on the old roads. Don't know if they have done this to the Brennar but it can leave you with no choice but to use the toll routes.
peedee
______________________________________________________________ The best journeys are not always in straight lines
For an account of our journeys click >here< (Last updated 1st March 2012)
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