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hannah29

at some stage tonight my pc went barmy so i shut it down....when i re opened it and went into my outlook express my inbox and all its subfolders had disappeared.....i have found them on my pc but don't know how to put them back into the outlook express window

artona · Moderator

Hi Hannah

You could try a system restore start - programs - accesories - system tools. The program basically takes you back a few days to before the mishap happened

stew

baldlygo

If yours is the same as mine then in OE you need to go to View - then Layout and make sure the Folders List box is ticked.

Paul

hannah29

sorry didn't explain that as clearly as i should have done.....in my local folders the inbox is showing there but it is empty except for stuff that has come through in the last few hours.....so everything that i had filed into subfolders in my inbox has gone....i can't really do a restore as i have done so much stuff on my pc in the last few days i can't afford to lose other stuff

hannah29

tried system restore and took it back 24 hours and no joy Rolling Eyes

geraldandannie · Moderator

You say you have found them on your PC - where? And have you really found them, or have you just found the folders? I thought emails were encrypted?

I did

hannah29

going through them they are placed in

c
documents and settings
my name
local settings
application data
identities
then there is a long number
microsoft
outlook express
my dbx files which i cant open

when i go into outlook express and go into
options
maintenance
change store location
the folders are saved in

c
documents and settings
my name
local settings
application data
identities
same long number
microsoft
outlook express

which is the same directory

it looks to me as though they are still in outlook express but are hidden. i did some research and it looks like i could restore them and it was probably caused by some kind of virus or were messed up due to the sntivirus software i have