swift factory Forums

SwiftGroup

Another date for the visits is 5 March 2008.

Members of the customer care team will be around for you all to meet on the visits, it may be that you will have spoken to us. It will be nice to put a face to the name for both you and us.

Regards
Kath

dbnosey

Count me and the boss in if you can arrange a third visit
Regards
Colin

**LadyJ** · National Rally Co-ord

The third Swift Factory Visit is now added into the rally section so be quick if you want to go and add your names Laughing

Jacquie

metblue

Hi to all,not been on for a while as we are touring Europe in our van. Now at Camping Bled in Slovenia,very nice. Anyway re Swift factory tour my while our van was in the factory workshop having various bits and pieces rectified plus other mods and repairs by Alister and his merry men. We were met by Cath and Lynsey and then i had a wee chat with Peter about his motorhomes. We were then asked if we would like to be guinea pigs and have a guided tour around the factory,we jumped at the chance and we were them guided around the production lines by Hazel. She ably answered our many questions before returning us back to the reception area.
At the beginning of september we were back again to have our fridge/freezer fitted,the rear heiki and mattress was also changed. But the good thing was that at our first visit I had mentioned to Cath that it would be better if people waiting for there vans whilst repairs being carried were able to sit elsewhere and loo and behold we were shown to one of the many conference rooms to wait.
There was tea,coffee and soft drinks available and also toilets for both sexes. So a very WELL DONE to Cath and to Swifts. A mention also has to go to Lynsey who supplied me with a couple of papers and a womans mag for the wife.They were much appreciated.
Alister and his men did a fine job and we were soon off to Dover to start our hols.
We have been away for five weeks now,our mpg has been very good,a couple of small other bits and bobs have manifested themselves and Lynsey has advised Clevelands that I will be calling to arrange a suitable time/date for these to be done.
Most importantly is the way Swifts have reacted to my complaints/faults and have dealt with all of them upto us going on holidays,so well done swifts and all the staff there too.