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I'm wondering whether or not I'm the only person afflicted with this problem.
I've now had four lockable water filler caps replaced. The reason being that the cap refuses to lock and can be easily removed. They seem to work ok when they are first fitted but within days they refuse to work correctly. Each time the filler cap is replaced the lock barrel is transferred so as to maintain single key locking for all door locks. I've questioned whether or not the lock barrel could be responsible but have been assured that the lock barrel is ok.
I have been told that they work fine when they are kept dry but bearing in mind it's a water filler cap the phrase " fitness for purpose" comes to mind. If others are suffering like me then the supplier to Swift must be experiencing a considerable failure rate.
How are others getting on with their water filler cap? Is it just me that's cursed?
Graham
The following members of MHF thanked grahamw for this posting
Hi Graham, I've also had the same problem and had the lock barrel "transferred" which in itself is a pretty daft idea to have a stealable filler cap with the same key as the main door. An open invitation as far as I can see.
I say "transferred" as I don't believe anything was done other than to spay the inside of the cap with silicon spay to try to make it spin without disengaging from the spigot on the side of the van.
My solution was to buy a spare cap from an accessory shop which, by definition, has a different key from the main door. So far this one has been ok, then again even if it fails to lock and the yob steals it, they don't find the key is the same as the main door!
It would seem to be a general fault as my dealer said they fail for a passtime.
Cheers, G
The following members of MHF thanked Grockel for this posting
We are aware of problems with some of the water filler caps where they can fail. We have been working with the supplier to resolve the problem which we have now tested. The modified cap will be available in January which will resolve the problem.
If yours is affected send us a PM with you details and your chassis number we will arrange to get your filler caps changed to a modified design.
Thanks Andy
Swift Group Technical
The following members of MHF thanked SwiftGroup for this posting
We are aware of problems with some of the water filler caps where they can fail. We have been working with the supplier to resolve the problem which we have now tested. The modified cap will be available in January which will resolve the problem.
If yours is affected send us a PM with you details and your chassis number we will arrange to get your filler caps changed to a modified design.
Thanks Andy
Swift Group Technical
I think Swift are already aware that we have had this problem and that we will recieve a new one in the New Year thanks again to Swift for being on the ball well done.
The following members of MHF thanked Briarose for this posting
This problem is not peculiar to Swift, in fact it seems to be a generic problem with water tank caps per se (possibly there's only one manufacturer) and there have been a number of MHF threads on the issue.
If I recall there have also been a number of solutions posted ranging from spraying with WD40 (or similar), through zapping it in a microwave or giving it to your local NHS hospital to practice keyhole surgery, right up to 10 minutes in the reactor of your nearest atomic power station. The only one I haven't tried is the suggestion which involved the use of a particle accelerator. The darn thing resolutely doesn't lock.
If you take it back to your dealer you get a version of the Python Parrot Sketch.
There are even people who have a number of caps and use whichever one is working at the time depending as it does on the phase of the moon and whether there's an R in the month but having nothing whatsoever to do with inserting a key and turning it.
If Swift have found a solution that works for more than a week then they've found the motorhome equivalent of the Holy Grail and the manufacturer will be able to avoid future claims of product misdescription i.e a 'locking' water tank cap which patently rarely does 'lock'.
Andy
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The following members of MHF thanked Steamdrivenandy for this posting
Don't Laugh
The solution as received from Burstner dealer
Remove cap and immerse in boiling water for a few minutes.
Yes it works!!! Sprays either silicone or WD40 tend to work if you are very lucky short term. but soon allow dirt or other contaminates to adhere to internal surface and then back to the old problem.
Stephen.
The following members of MHF thanked steles for this posting
Solution: tiny smear of vaseline around inside rim of cap and all working ok. Don't know why it works but it does. Did it for a chap at a Stellplatz in Germany and worked on his as well.
Many thanks for your speedy response and resolution of the problem.
I've sent a PM with my details.
I never cease to be amazed at the effectiveness of this forum. I often wonder whether the Swift folk sleep these days such is their customer commitment.
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