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Motorhome Facts Forum Index -> Swift Motorhomes -> Swift a word of praise
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Swift a word of praise
347673 PostPosted: Mon Dec 24, 2007 12:20 pm Thank this member for this postReply with quote
HARRYH  
 
Joined: May 18, 2005
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MH: Lifestye/Swift SundanceLP530
Location: Blackburn

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Finally got the new 530lp in October after rejecting the early 2007 model for inadequate payload.(Thats another tale)
Taking the oppotunity to have a trial few nights away we took in the Swift factory tour Dec 18th. All praise to Peter Swift and his staff we came away feeling that here was a Company that was out to improve its product and customer care. They accepted that they make mistakes but are trying to make less and do better. The staff keen to have all the feed back they can via the motorhome.facts forum must be praised.
Our Sundance lifestyle 530Lp was excellent for us, warm, comfitable,and a pleasure to drive.
A request I made for a wiring diagram and an extra cupboard latch were sent to me by post and were home before us. We extended our trip with a visit to the seal colony at Cleethorps.
Happy christmas and thanks to the motorhomefacts organizers of the trip.
Harry & Carol
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347701 PostPosted: Mon Dec 24, 2007 1:26 pm Thank this member for this postReply with quote
rickwiggans Subscriber 18/05/2009 
 
Joined: May 10, 2006
Posts: 416
Thanked 63 times in 61 posts

MH: Swift Sundance 600S
Location: Lancashire

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I can echo Harry's comments. Having headed up QA and Technical Service functions for a major multinational, both here and abroad, I understand the challenges they face - but clearly they are determined to do so. Well done.

I too look forward to receiving my wiring diagram. I think mine's delayed in the post, but hey - who's going to rewire a M/H over Christmas anyway!!
Very Happy
Rick
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Re: Swift a word of praise
347738 PostPosted: Mon Dec 24, 2007 3:29 pm Thank this member for this postReply with quote
SwiftGroup Subscriber 05/07/2009 
 
Joined: Jun 27, 2007
Posts: 773
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MH: Kontiki 669

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HARRYH wrote:
Finally got the new 530lp in October after rejecting the early 2007 model for inadequate payload.(Thats another tale)
Taking the oppotunity to have a trial few nights away we took in the Swift factory tour Dec 18th. All praise to Peter Swift and his staff we came away feeling that here was a Company that was out to improve its product and customer care. They accepted that they make mistakes but are trying to make less and do better. The staff keen to have all the feed back they can via the motorhome.facts forum must be praised.
Our Sundance lifestyle 530Lp was excellent for us, warm, comfitable,and a pleasure to drive.
A request I made for a wiring diagram and an extra cupboard latch were sent to me by post and were home before us. We extended our trip with a visit to the seal colony at Cleethorps.
Happy christmas and thanks to the motorhomefacts organizers of the trip.
Harry & Carol


Hi Harry & Carol,
Thanks for the positive feedback, its great to get good feedback, we are pleased you enjoyed the visit to the factory and like your new van.

Have a great christmas and a happy new year,
Many thanks
Andy
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347742 PostPosted: Mon Dec 24, 2007 3:33 pm Thank this member for this postReply with quote
SwiftGroup Subscriber 05/07/2009 
 
Joined: Jun 27, 2007
Posts: 773
Thanked 123 times in 106 posts

MH: Kontiki 669

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rickwiggans wrote:
I can echo Harry's comments. Having headed up QA and Technical Service functions for a major multinational, both here and abroad, I understand the challenges they face - but clearly they are determined to do so. Well done.

I too look forward to receiving my wiring diagram. I think mine's delayed in the post, but hey - who's going to rewire a M/H over Christmas anyway!!
Very Happy
Rick


Hi Rick
Thanks for the feedback, let me know if you don't get the wiring diagram and I will re-send it when were back, they were all sent out the same day before we finished,

Merry Christmas, thanks
Andy
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347756 PostPosted: Mon Dec 24, 2007 4:23 pm Thank this member for this postReply with quote
tco Subscriber 04/08/2008 
 
Joined: Aug 03, 2007
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BTW Andy, How did the planning meeting go?

______________________________________________________________
He who is uncertain as to what he wants is unlikely to be satisfied with what he achieves.- John Glover
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347765 PostPosted: Mon Dec 24, 2007 4:50 pm Thank this member for this postReply with quote
SwiftGroup Subscriber 05/07/2009 
 
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tco wrote:
BTW Andy, How did the planning meeting go?
We got our planning permission thanks.In total it has taken us 8 years to achieve but now we have the go ahead to develop the site which will entail a new factory for our holiday homes and a new factory to house our new equipment which should allow us to compete with our foreign competitors. Merry Christmas Peter.
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347998 PostPosted: Tue Dec 25, 2007 12:51 pm Thank this member for this postReply with quote
rickwiggans Subscriber 18/05/2009 
 
Joined: May 10, 2006
Posts: 416
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MH: Swift Sundance 600S
Location: Lancashire

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Excellent news on the planning front - look forward to a repeat visit when it's all finished!!
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347999 PostPosted: Tue Dec 25, 2007 1:09 pm Thank this member for this postReply with quote
SwiftGroup Subscriber 05/07/2009 
 
Joined: Jun 27, 2007
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rickwiggans wrote:
Excellent news on the planning front - look forward to a repeat visit when it's all finished!!
Thankyou.Merry Christmas.Peter.
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348009 PostPosted: Tue Dec 25, 2007 3:22 pm Thank this member for this postReply with quote
carol Subscriber 01/01/2012 
 
Joined: May 09, 2005
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Peter - do you win the bet?

Carol

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wav
Carol Weaver



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348014 PostPosted: Tue Dec 25, 2007 4:16 pm Thank this member for this postReply with quote
SwiftGroup Subscriber 05/07/2009 
 
Joined: Jun 27, 2007
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Thanked 123 times in 106 posts

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carol wrote:
Peter - do you win the bet?

Carol
Looks a possibility? A merry Christmas Carol to you and your family.Peter.