Sending e-mails Forums

Spacerunner

I'm on a Vodaphone mobile pebble modem. My ISP is Virginmedia/NTL,
I can receive emails, get the internet and post on forums.
What I can't do is to send emails. I get a error report, as follows:-

An unknown error has occurred. Account: 'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server Response: '421 service not available (connection refused, too many connections)', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67

Any solutions please.

sailor

My guess is that this is because you are trying to send mail over a network not supplied by virginmedia (ie vodafone)

Normally if you send when connected to the virginmedia network it will work because the network recognises that it "knows" your computer.

If you are on a different network, I think it may work if you set up authenticated sending.

You do not say which program you are using. In outlook express look at tools/accounts/properties/servers There is a tick box at the bottom, under outgoing mail server, that says my server requires authentication. Tick this. Click settings and make sure the box that says use same settings as incoming server is also ticked.

If this does not work you might be limited to webmail whilst connected through vodafone.

Jeff O

Spacerunner

Sailor

Tried your suggestion, but still no joy. I will try the web mail route. Which means typing all those email addresses into an address book again Sad

Never mind, but thanks for taking the time to help me.

timbop37

Try using something like "portable thunderbird".

I am on Virgin Media. I can access my email on the move with the above loaded on my usb stick. You can import email addresses, contact details, mail, etc, from outlook express.

baldlygo

sailor

Looks as if NTLworld does not allow sending from a different network.

I agree with Paul, Googlemail is a good solution with no such restrictions.

If you do try googlemail, try using IMAP instead of POP3. IMAP allows you to synchronise between different devices, so one day you can access your account from an internet cafe using web access, the next from your own computer using Outlook Express, the next from a mobile phone, and you will see the same messages from them all.

Jeff O

Spacerunner

Thanks for everyone's help.

I've signed on to Googlemail and sent an email to Oz, on the premise if it gets there, its likely to work anywhere!!

I even managed to import my OE address book. Now have to remember another email address. Certainly preventing my grey matter from degenerating with all this techie stuff.

Must go and have a lie down now.... Smile

JeanLuc

The problem occurs when you try and send a message via an smtp server that is not the same as the ISP you are connected to. (smtp is the outgoing server, pop3, or IMAP, is the incoming server.)

This filter is applied to smtp servers by the ISPs to stop e-mail abuse - called spoofing. It doesn't apply to the pop servers which is why you can receive, but not send mail.

There is a solution. Subscribe to an authorised smtp forwarding service of which there are a number. I use one called smtp.com -