Moving floor Forums

lagold

Hi ,as any body come across this problem on entering my auto trial dakota, using the electric step it moves down but so does the floor inside ,moving the floor away from the cabinets,the gap depends on how much you push down ,up to a inch .This is a 2007 vehicle.Chelstons say there is a modification from the factory for this problem.
With the entrance door lock falling off ,the wood trim coming away by the sink ,I think the defects on this vehicle in tweleve months is about 15 .What a shame

lindyloot

Hi lagold, we have had no problem with ours. Prehaps you've been unlucky and brought a Friday job?
Lin

putties

On checking mine when I got home i have the same problem. I fell of the step a few weeks ago twisting my ankle in the process thinking it was me being clumsy. It has got me thinking it could have been a dodgy step.

Check yours steps by standing on the right hand side of the step and looking at the floor on the inside where the fridge panel touches the carpet.

Putties

lagold

Hi ,I have been informed by chelsten that the factory have done a few off these floor mods,To stop the floor moving we will wait and see ?

fransgrandad

arrow2

Such a shame isn't it that one bad vehicle can do a lot of damage to a firm's reputation.

We have owned our Autotrail for nearly 3 years now - the 2 or 3 teething problems were put right very fast - we are delighted with the quality of the van. (One of the problems was the common one of lock coming away from the habitation door).

Kevin

putties

On contacting Autotrail I was phoned within 5 minutes and the problem was resolved.

Although I have had some problems the Dakota is still a very good vehicle.

Putties

averhamdave

I have to agree with arrow2, one bad vehicle, poor service response and that's it. But then given the amount of money paid for what aren't the cheapest vans available in the market place you can't blame him.

This is my second Autotral and have been pleased with it but maybe I've been lucky. I've had Swift and vowed I'd never go back but do confess to contemplating a 630FB for a few moments!

If floors are moving by an inch when somone stands on the step, that sounds unbelievable! I would have gone mad. (i have been and checked mine tonight and no movement thank goodness).

I think Autotrail need to be careful. I consider they were amongst the best a few years ago and to be honest still think they are still the best of the British but that reputation is slipping.

Wouldn't it be nice if Autotrail posted on here as Swift have started to?

lagold

autotrial /chelston in form me parts on way to repair floor ? we will see

metblue

Hi to all,re problems with the step.We have a Arapaho purchased in Febuary 2008, a few weeks later,after a replacement Sargent psu,(power supply unit) was fitted we left for Spain.with-in a few days problems started,the trim around the shower kept falling of,then the mesh on the rear Heiki came loose,then the supposedly auto selection fridge/freezer would not auto select,it had to be done manually (really annoying when stopping now and then en route for a cuppa) then the freezer stopped working,then during the night we would be wakened up by the Piezo trying to light the gas even though we were on electric !! and that beep beep blue LED would keep flashing!! Step started to feel loose and I checked underneath but all looked OK.
Then the entrance door handle broke,we could not open it from inside.As my wrist is bad I had to go out the cab door to open the habitation door to let the wife out.We are both disabled and had a good few sleepless nights wondering how we would get out in an emergency.
A few weeks later (the step still felt loose) I was aware that there was movement in the floor between the fridge and the toilet! I knew then that the floor had delaminated (I served my apprenticeship as a panel beater/coachbuilder so I knew)
We had enough, we decide to cut short our holidays by three weeks,I phoned Autotrail direct,a man Paul told me that they could do nothing for several months!! he then advised me to take it to Camper Uk in Lincoln to see if they could do anything (we did not go to Elite as we were heading to friends in Norwich.)
The technician there had a look at or motorhome and advised us that they could do nothing there and that yes the floor had delaminated.
We decided to forego visiting our friends and instead go directly to the Autotrail factory in Grimsby.Once there we went to reception and asked to see a Mr Colin Treacher Autotrail company representative ( name given by a member of Camper UK staff) he came out to view our faults and he said all could/would be repaired by Autorail Ltd. He even agreed that yes the floor had in fact delaminated.(all the while pressing on the step with his foot)
I told him that a repair to the fl