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Hi jovik.
I think if you can't find this in your handbooks, then I would phone the supplying dealer.
If you bought privately then phone & ask Bessacar (This would fall into the good customer service category )
Hope this helps
Regards C
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Until 2007 season the relay and fuse for the auto-retract was fitted within the engine compartment under the bonnet and would need to be checked.
From 2008 onwards we no longer fit under the bonnet. There should be a
fiat output connection point at the bottom of the drivers cab seat seatbelt. The fuses we fit within the habiatation area (wardrobe or bedbox) draws a signal from this point to auto retract the step. Fuse 8 (15 amp) would need to be checked and also this connection point.
With regards to the control panel if 2008 onwards the above issue could be the cause for it not shutting off due to a fault with the fuse or the fiat output.
Regards
Kath
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my bessacar is 2006 where under the bonnet is relay and fuse please
Jovik incase you never solved your problem and under the bonnet is a big place, l have the same van and also had the same problem, cant remember which one of two relays it was but exchange them over and you will find which one controls the step. My relays were to the right hand side forward of the cooling system exspansion tank good luck.
Regards
Brian
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