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BarryandSue

That would be nice, Jon. I don't expect 'something for nothing' but [size=18:bd67714b5f][b:bd67714b5f]£186[/b:bd67714b5f][/size:bd67714b5f ]!!! They must think I'm stupid. But give them a chance...

Barry

spykal · Moderator

Hi Barry

It is too late now but you should have told them that the door "imploded" one night during a freak storm on top of a Cornish clifftop due to the suction caused when you inadvetantly opened the Toilet trap..... Laughing

I was there I would have backed up the story Wink

Mike

BarryandSue

Ha!

I think the door was SERIOUSLY WEAKENED that night, Mike! My resolve certainly was!!! Laughing

Barry

MOTORHOMER

[quote="BarryandSue"]I'm hoping that I can say nice things like that, too, gelathae, but [u:8fa2b94944]£186 for a door[/u:8fa2b94944] is [u:8fa2b94944]not[/u:8fa2b94944] a good omen. Only time will tell (hopefully by the end of this week I'll know).

Your experience is the very reason that I haven't widely published the faults. If all the faults are swiftly and efficiently eliminated, then that's good enough for me, and I'll be pleased to sing their praises, just as I did when they 'sorted' my Talisman all those years ago.

If, on the other hand, because I own an AutoSleeper I'm viewed as some kind of milch-cow by the factory, then they will receive the widest publicity about that, too.

I'm nothing if not fair.

hello Sue & barry

I would be interested in your fault list if you could PM me.

In passing I would say that all the faults were rectified very quickly except the two major ones which they did eventually do. The staff were always polite & helpfull. Just annoying that we had to keep going and experiencing their helfulness so often.

The two mishaps for want of a better word resulting from the two servicing problems was another matter. They totally denied responsibility.

Motorhomer

PugBoxter

Hello All,

AS you will see from my profile this is my 1st post.

I just wanted to say i own an Autosleeper Nuevo which i have owned from new, it will be 3 years old in september.

It has never been back to a dealers!

I've had to replace the drain valves on the water tanks after winter (Possible frost damage)

I've made minor adjustments to some of the catches on internal doors.

Apart from that it has been great.

Hope that brings some comfort to those who are awaiting the arrival of their new van.

Regards Stuart..

BarryandSue · Last edited by BarryandSue on Tue Apr 19, 2005 10:21 pm; edited 1 time in total

Thanks for that Stuart.

AutoSleepers were about the best of the bunch in th UK for many years. However, the market has moved on, Continental manufacturers are making inroads into the UK, some of them with really excellent vehicles, standards have risen with many manufacturers, and AutoSleepers have been taken over by a larger Group with no experience of manufacturing (to my knowledge).

The questions are - Are the faults on my vehicle just a lack of Quality Control prior to despatch; due to gross carelessness; or do they signal a serious drop in standards of a once-good company heralding a terminal decline?

I'm glad that you've had no problems with your Nuevo. It shows that it [u:56ba95c77d]can[/u:56ba95c77d] be done.

Barry

Jana

Barry and Sue Thanks for the PM makes interesting reading.

Gelathae. I take heart from your message as ours is a van conversion theoretically there is less chance of leaks and sealant problems. It has only taken 6 months since ordering.

We will let you know how we get on on VDay Van Day lol.

MOTORHOMER

hello Barry & Sue

That is some list. From what I read I am glad we stayed away from Autosleeper. Our two main problems were extremely uneven beds a very long saga - i had to use an airbed in order to use mine until they sorted it. And the loo door either wouldnt close at all not good when the habitation door is opposite. Not pleasant for others in the van if you know what I mean & embarassing for the user. Or having managed to get it sort of shut being unable to get out afterwards.

All the best in getting them fixed but I would consider asking them to replace the vehicle completely using the 1994 sale of goods act.

Motorhomer