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503384 PostPosted: Tue Oct 14, 2008 9:43 am Thank this member for this postReply with quote
bognormike Subscriber 31/12/2008 
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I have also been on Cc sites when they have been officially fully booked, and found next morning that there were several empty pitches. I would suggest that the powers that be get out & look at these popular sites on a weekend & see what is happening.

Any organisation that is not maximising its income in these times is inefficient. If a hotel group took bookings without deposits, then allowed people to cancel within 5 days of the booking, or even not turn up at all without being charged, they would see trouble from the shareholders.
IF they don't go the way of the C&CC and take deposits, I would suggest that the CC take your credit card details when booking, and take the money 4 weeks before the stay, or if the booking is within the 4 weeks then all should be paid. Cancellations within 2 weeks would get a credit, otherwise the money is lost.
But then the CC is run by its members, not shareholders, and most of those members are tuggers who, I would suggest, play the present system Mad Wink

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503432 PostPosted: Tue Oct 14, 2008 11:27 am Thank this member for this postReply with quote
Zebedee Subscriber 06/10/2009 
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Worth bearing in mind that the CC wardens always keep a couple of pitches vacant in case of emergency - so that a member can stay on as long as necessary if a dire need arises. Very Happy

That only accounts for a couple of empty pitches though! Rolling Eyes Shocked

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503445 PostPosted: Tue Oct 14, 2008 11:55 am Thank this member for this postReply with quote
peedee Subscriber 19/01/2009 
 
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Well I can only report as I have found. I guess it remains to be seen what happens if anything. I also learnt that a new computer booking system is being progressed. I did not enquire as to what it will do but I got the impression the changes or enhancements it will bring were for the wardens hence my lack of interest. If you are going to the NEC why not speak/complain to the club and report back here. I have had no problems with obtaining pitches or bookings in 20 years but as I have said previously I avoid peak periods. Cornwall and Devon were wonderful last week!

SpeedyDux wrote:
Hi all,

Looking at the accounts for y/e 31 December 2007 published in the October 2008 CC Magazine, they were sitting on a cash pile of £35 million*.

That's enough money to develop 10 new Club sites with 100 pitches, without having to borrow. Or, put it another way, to rapidly create at least 30,000 additional pitch nights each year for the growing CC membership. That should improve pitch availability.

SD

(*hopefully not deposited in Icelandic banks)


Speedy,
They have just purchased two more new sites dunno where they are but no doubt the mag will tell us IDC.

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503479 PostPosted: Tue Oct 14, 2008 1:24 pm Thank this member for this postReply with quote
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Anecdotal evidence from CC wardens I have spoken to suggests no shows are a problem for most of them.

Funnily enough in May this year we were staying on a Somerset CC site (open to non-members), and on our third afternoon we noticed a sudden influx of foreign, mainly Belgian and German vans (both tuggers and chuggers). The odd thing was that one of the Belge caravans had pitched on grass beside the first hard standing on the site and it wasn't an 'official' pitch and had no EHU or peg. It was the closest van to and in full view of the site office but the Wardens didn't seem at all concerned.

I wonder if a UK CC member without a booking would be allowed the same flexibility?

SDA

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Caravan Club Booking System
503480 PostPosted: Tue Oct 14, 2008 1:25 pm Thank this member for this postReply with quote
colliezack Subscriber 25/09/2009 
 
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I use CC and CCC sites and find that although the club website may show they are full on a particular date if you actually telephone the site direct; hey presto they are not full.
When you ask wardens why? I've had various replies-- They have to keep some back for their own staff./ The website is not upto date./ Depends on the weather; some pitches may be out of use. etc etc.
I bet the CCC has less no shows than the CC as they take a deposit on booking; although if you have to cancel for good reason the money is put on credit. That seems a better system.
On other occasions I've been on site during the week and told the following weekend is full. I ask the warden to let me know of any cancellations. This has always been a result. However, I normally try and avoid the busy school hols time.
I do know of a couple of tuggers who book weekends through the year and only show if the weather suits them.
Does the CC and CCC people pick up on these types and do they do anything about them?
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Re: Caravan Club Booking System
503481 PostPosted: Tue Oct 14, 2008 1:25 pm Thank this member for this postReply with quote
drcotts Subscriber 25/02/2009 
 
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sersol wrote:
peedee wrote:
androidGB wrote:
=
I find that very difficult to believe less than 1 in 2000 bookings, results in a no show or cancellation - I don't think so.
Andrew


Andrew,
Perhaps the decimal point is in the wrong place or I misheard? Perhaps some sites are worse than others? It was stressed that this was across the total booking systems. Nevertheless, even if this is incorrect, nobody I spoke to viewed cancellation/no shows as a problem.
peedee


You must haved talked to people from another planet or maybe a politition because EVERY warden I have spoken to say that NO SHOWS are a very big problem.
Bristol,York,Brighton,Devon,Cornwall,Peak district,Hampshire,Dorset.........need I go on !!!!!!.


May be a case of a self fulfilling (opportunity to have a moan) type of answer. Like if someone askes you if kids are a nuisance hanging about in your area. You might be tempted to reply yes all the time because you have seen one or two but the actual facts are not related to the actual percieved problem.

Just a thought

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503689 PostPosted: Tue Oct 14, 2008 7:11 pm Thank this member for this postReply with quote
peedee Subscriber 19/01/2009 
 
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bognormike wrote:

But then the CC is run by its members, not shareholders, and most of those members are tuggers who, I would suggest, play the present system Mad Wink


If this is the case, then I would prefer to see the system identify the culprit(s) and they should be warned that if they continued this behaviour they would be expelled from the club. With the high membership levels now being experienced they would be no great loss Smile

After all it is a Club and I would not like it to look even more like a business than it already is.

peedee

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503714 PostPosted: Tue Oct 14, 2008 8:00 pm Thank this member for this postReply with quote
Dago Subscriber 31/12/2009 
 
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Despite being members for a few years now, maybe the name says it all.
Caravan Club Wink
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