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 Wont let me log off
655024 Post Posted: Thu Jul 02, 2009 9:55 pm Thank this member for this postReply with quote

rrusty Subscriber 28/09/2010 

Joined: Sep 15, 2007

Posts: 269

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MH: Autocruise Augusta

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For the last few days when I try to log off I get the message that says welcome The Poet or welcome Three Spires ect, then it says welcome rrusty but I am still logged on. Any suggestions.

Rusty
 
655053 Post Posted: Thu Jul 02, 2009 10:31 pm Thank this member for this postReply with quote

gaspode Subscriber 31/12/2010 

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Hi Rusty

We have experienced this problem before and if I remember correctly it was identified as a corrupt cookie problem. First thing to do is to clear all your cookies and then try again.

And before everyone starts to worry that someone else may be able to log into their account I can assure them that it isn't possible without the correct user password, user accounts are not compromised by this bug.

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"Inside every old person is a young person wondering what happened" - Terry Pratchett
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655061 Post Posted: Thu Jul 02, 2009 10:43 pm Thank this member for this postReply with quote

rrusty Subscriber 28/09/2010 

Joined: Sep 15, 2007

Posts: 269

Thanked 30 times in 28 posts

MH: Autocruise Augusta

Campsites

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Status: Offline

First thing to do is to clear all your cookies and then try again.

Thanks but how do I do that
 
655084 Post Posted: Thu Jul 02, 2009 11:37 pm Thank this member for this postReply with quote

gaspode Subscriber 31/12/2010 

Moderator

Joined: May 09, 2005

Posts: 8644

Thanked 574 times in 521 posts

MH: Arto 69P

Campsites

Location: Exiled in Surrey

blank.gif

Status: Offline

It depends on the browser you're using.

Presuming you use IE, go to the "Tools" command on the top line and select "internet options". Select the "General" tab then click on the box labeled "Delete Cookies". This should reset the system and remove any corrupt cookies.

Other browsers will use a similar system but the access route may vary.

______________________________________________________________
"Inside every old person is a young person wondering what happened" - Terry Pratchett
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rrusty
 
655135 Post Posted: Fri Jul 03, 2009 7:16 am Thank this member for this postReply with quote

rrusty Subscriber 28/09/2010 

Joined: Sep 15, 2007

Posts: 269

Thanked 30 times in 28 posts

MH: Autocruise Augusta

Campsites

scotland.gif

Status: Offline

Hi Gaspode, that worked thanks.

Rusty
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