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 Truma C6002 EH Failure to run on gas
749300 Post Posted: Tue Dec 08, 2009 6:19 pm Thank this member for this postReply with quote Add User to Ignore List Back To Top

SilverF1 Subscriber 22/06/2015 


Joined: Feb 27, 2009

Posts: 506

MH: Hymer T674 CL

Campsites

Gender: None specified

Location: Worcestershire

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Was on a site saturday, 6 Amp hookup, and used the heater on gas as normal and with no problem. Sunday, a bit parkie, tried switching the heater to gas. Got the red light. Tried re-starting a couple of times and also waiting after this for ten minutes before re-trying as per Truma instructions. Gas cooker was working normally, no flame reduction while trying to start the boiler. Even changed bottles. I found a note in the instructions which suggested that switching to gas without a pause could cause the overheat detector to operate, requiring a reset on the red button on the power circuit unit. Had to strip a locker base out do this, still no joy. Went to the pub and open fire at the pub owning the CL.

Got home yesterday, tried restarting the system, worked like a hero. I rang the technical department at Truma UK and had a chat with an engineer.

The result of the discussion was this:

The waste gas exhaust fan, NOT the main blower fan, can stop in one of twelve positions. If it stops in one particular position, it will not restart electrically without the assistance of mechanical vibration. ISTR that he said it was a coreless type of motor driving the fan. He also said when they first got reports of this fault type a couple of years ago, they had thought the cause was far-fetched. If the problem persists the long term cure is to replace/have replaced the fan motor.

His further advice was to switch off the boiler for at least 10 seconds prior to switching on to gas from electric heating.

I'll be disconnecting all external power, switching off the unit and having a short drive next time to jiggle the motor, or even a gentle tap on the waste gas fan casing.

Hope this is of use to someone.

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Norman īnī Liz
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749307 Post Posted: Tue Dec 08, 2009 6:24 pm Thank this member for this postReply with quote Add User to Ignore List Back To Top

Kev_n_Liz Subscriber 22/10/2015 


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Joined: Sep 25, 2008

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it's amazing how little it takes to screw up a weekend, but at least you know a cure if it happens again.

kev.
 Re: Truma C6002 EH Failure to run on gas
749309 Post Posted: Tue Dec 08, 2009 6:27 pm Thank this member for this postReply with quote Add User to Ignore List Back To Top

Jezport Subscriber 22/07/2015 


Joined: Jun 19, 2008

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SilverF1 wrote:
Was on a site saturday, 6 Amp hookup, and used the heater on gas as normal and with no problem. Sunday, a bit parkie, tried switching the heater to gas. Got the red light. Tried re-starting a couple of times and also waiting after this for ten minutes before re-trying as per Truma instructions. Gas cooker was working normally, no flame reduction while trying to start the boiler. Even changed bottles. I found a note in the instructions which suggested that switching to gas without a pause could cause the overheat detector to operate, requiring a reset on the red button on the power circuit unit. Had to strip a locker base out do this, still no joy. Went to the pub and open fire at the pub owning the CL.

Got home yesterday, tried restarting the system, worked like a hero. I rang the technical department at Truma UK and had a chat with an engineer.

The result of the discussion was this:

The waste gas exhaust fan, NOT the main blower fan, can stop in one of twelve positions. If it stops in one particular position, it will not restart electrically without the assistance of mechanical vibration. ISTR that he said it was a coreless type of motor driving the fan. He also said when they first got reports of this fault type a couple of years ago, they had thought the cause was far-fetched. If the problem persists the long term cure is to replace/have replaced the fan motor.

His further advice was to switch off the boiler for at least 10 seconds prior to switching on to gas from electric heating.

I'll be disconnecting all external power, switching off the unit and having a short drive next time to jiggle the motor, or even a gentle tap on the waste gas fan casing.

Hope this is of use to someone.


If its a known issue why arent they sorting it?

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 Truma
749315 Post Posted: Tue Dec 08, 2009 6:30 pm Thank this member for this postReply with quote Add User to Ignore List Back To Top

Codfinger  


Joined: Jan 11, 2008

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Glad your all sorted, out of curiosity does your Truma have a burning smell when on the 60 hot water setting?
Chris
 Re: Truma
749318 Post Posted: Tue Dec 08, 2009 6:32 pm Thank this member for this postReply with quote Add User to Ignore List Back To Top

SilverF1 Subscriber 22/06/2015 


Joined: Feb 27, 2009

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Codfinger wrote:
Glad your all sorted, out of curiosity does your Truma have a burning smell when on the 60 hot water setting?
Chris


No, not at all.

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 Re: Truma C6002 EH Failure to run on gas
749330 Post Posted: Tue Dec 08, 2009 6:44 pm Thank this member for this postReply with quote Add User to Ignore List Back To Top

SilverF1 Subscriber 22/06/2015 


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Jezport wrote:


If its a known issue why arent they sorting it?


It's an occasional, intermittent problem only on some units. I'd guess it's down to an original manufacturing tolerance combined with a bit of wear. The C6002 series is also obsolescent I think, replaced by the Combi D4, and D6 series.

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 Re: Truma
749342 Post Posted: Tue Dec 08, 2009 6:59 pm Thank this member for this postReply with quote Add User to Ignore List Back To Top

Codfinger  


Joined: Jan 11, 2008

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SilverF1 wrote:
Codfinger wrote:
Glad your all sorted, out of curiosity does your Truma have a burning smell when on the 60 hot water setting?
Chris


No, not at all.


Ours still does even after its been in for recall modification. Sad
 codfinger
749347 Post Posted: Tue Dec 08, 2009 7:06 pm Thank this member for this postReply with quote Add User to Ignore List Back To Top

fishaway  


Joined: Jan 13, 2008

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i have a 2006 model 997m rapido with central kitchen where the boiler is located and i have noticed sometimes a burning smell and was told by another rapido owner that it was down to the confined area the boiler is placed in and the wood getting warm,have kept my watch on it and there does not appear to be a problem,hope this helps as i was also concerned

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749418 Post Posted: Tue Dec 08, 2009 8:21 pm Thank this member for this postReply with quote Add User to Ignore List Back To Top

LisaB  


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Ahhhhhh................I would assume this is also what happened to us on our "shakedown" trip
 Re: Truma
749514 Post Posted: Tue Dec 08, 2009 9:33 pm Thank this member for this postReply with quote Add User to Ignore List Back To Top

safariboy Linked Subscriber 07/01/2015 


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Codfinger wrote:
SilverF1 wrote:
Codfinger wrote:
Glad your all sorted, out of curiosity does your Truma have a burning smell when on the 60 hot water setting?
Chris


No, not at all.


Ours still does even after its been in for recall modification. Sad


Even after the Truma recall we had had a lot of trouble with this but may now have it sorted out. Truma(UK) were very helpful. They tell us that there should be 50mm gap all round at least. There should be good ventilation near the top of the locker which contains the heater. The tightness of the hood retaining bolts is important. I hope that this helps.
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