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Do Swift still look at this forum?

StephandJohn

Joined: Sep 03, 2007

Posts: 568

MH: swift

Campsites

Gender:

Status: Offline

I haven't seen anyone from Swift on here recently (or perhaps I've just missed them) and I've sent a PM and not received an answer.
Aren't they interested in us any more?

Mike48

Joined: May 01, 2005

Posts: 2161

MH: Swift Mondial

Campsites

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Location: South Devon

Status: Offline

They now have their own website forum and its very good. Swift monitor the forum frequently and it has proved to be an excellent way of interracting with Swift and their suppliers including Sargent and Thetford. Its here:

http://www.swift-talk.co.uk/

StephandJohn

Joined: Sep 03, 2007

Posts: 568

MH: swift

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Thanks. I didn't know this but still think it's a shame they don't watch here as well.

dovtrams

Joined: Aug 18, 2009

Posts: 646

MH: Mitsubish

Campsites

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Location: Scotland

Status: Offline

Yes it is a backward step in looking after customers. Previously if you had a question about a Swift product, Ash or someone of his ilk would provide you with a very comprehensive answer. I recently contacted Swift with a technical issue and got the standard customer relations answer from someone who was not interested, virtually go away and don't bother us, talk to your dealer. If I wanted to talk to the dealer, I would not have asked Swift in the first place.

Dave

______________________________________________________________
I´ve got a great ambition to die of exhaustion rather than boredom!

StephandJohn

Joined: Sep 03, 2007

Posts: 568

MH: swift

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Shame. I used to like the idea that they were different to other manufacturers and kept a watch on here.

peedee

Joined: May 10, 2005

Posts: 5961

MH: RS Endeavour

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Location: Just north of London

Status: Offline

They obviously wanted something to meet their own needs! Cannot imagine it being very independent Wink

peedee

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For an account of our journeys click >here< (Last updated 1st March 2012)

StephandJohn

Joined: Sep 03, 2007

Posts: 568

MH: swift

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I've had a look at it and its just a pleasant collection of people asking questions an getting them answered.
I wonder what they'd do if someone had problems with their vans and complained that Swift wouldn't sort it out.

peedee

Joined: May 10, 2005

Posts: 5961

MH: RS Endeavour

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Didn't really look at the posts at all cos I am not interested in Swift Group vans of any description. Inof on some of the auxillary equipment might be of use but that is all.

peedee

______________________________________________________________
The best journeys are not always in straight lines
For an account of our journeys click >here< (Last updated 1st March 2012)

pete4x4

Age: 54

Joined: Dec 20, 2006

Posts: 690

MH: Bailey Approach 740

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Location: Daventry

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Lets be hones they got far too much abuse on here from people who didn't own swifts, so they quite rightly moved on.

Pete

asprn

Age: 99

Joined: Feb 10, 2006

Posts: 8219

MH: Winnebago Adventurer 37G

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Location: www.rv-and.us

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pete4x4 wrote:

Lets be hones they got far too much abuse on here from people who didn't own swifts, so they quite rightly moved on

Not to mention being pre-judged by posters who haven't a clue whether they have in fact stopped monitoring the form or not.

Hero to Zero comes to mind, Laughing

Dougie.

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