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Motorhome Facts :: View topic - Vodafone abroad-Data Traveller

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Vodafone abroad-Data Traveller

Telbell

Age: 67

Joined: May 01, 2005

Posts: 5283

MH: Fleurette 73LJ

Campsites

Gender:

Location: Worcs

Status: Offline

On our last but one trip abroad we added the Data Traveller package to our contract.

Simple to do- just ring up and for a month you get (got) 25mb per day on i-phone/Android etc for a tenner. Just "unsubscribe" after the month and that's it-quite good value and we used it a lot.

So in readiness for next trip I rang VF and asked to be put onto Data Traveller-after hanging on for ages lady came back to me "ah yes- 25mb per day for £5 each day you use any of it "

I asked where the £10 package had gone and she told me it was replaced by the £5 per day

"So an increase from £10 per month, to a possible £150 per month for similar use?" Yes-was the reply

At that stage I had the biggest rant I'd had for ages ...suggesting that Ofcom, OFT, loads of other quangos and the national newspapers may be interested in this massive price hike which they might well be asked to justify.

"Just a moment" she says- a couple of minutes later... ...."yes okay we'll give you the £10 "Old" Data Traveller Deal you had before"

I've got her name and the exact time, to the minute, I spoke with her

Any VF customers who want to use their phones for internet connection may be interested Wink

(Yes I know I could kindle but I find the HTC keyboard much easier Laughing

)

______________________________________________________________
Chez soi-C´est ou on se stationne!!

pieterv

Joined: Feb 03, 2009

Posts: 463

MH: Hymer B544

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Location: UK

Status: Offline

Well, that was a worthwhile rant!

Pieter

dodger148

Age: 66

Joined: May 09, 2005

Posts: 1823

MH: Autosleeper Windsor

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Location: Warrington

Status: Offline

Very interesting post, i've just come back from hols, the phone was no problem, I had asked vodafone to text me if my data roaming got to £50. (I think it was) and they sent an foc text from 50% upwards.

However their service on the dongle was disaster - I had requested euro roaming,,, you guessed right vodafones super inefficient customr dis-service dept didnt activate so the dongle didnt work.

There is only one firm I know thats worse than vodafone and thats a phone coy - bt

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Roger -- ----- -.. .-- --.-

DABurleigh

Joined: May 09, 2005

Posts: 13022

MH: Murvi Morello

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Location: Basingstoke

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Telbell,

Are you talking Europe roaming or Global roaming outside Europe?

http://www.vodafone.co.uk/personal/price-plans/managing-my-costs/travelling-abroad/using-the-internet-abroad/index.htm

Dave

Voda

Rapide561

Age: 39

Joined: Oct 01, 2005

Posts: 17203

MH: Swift Kon-tiki 679 low line - The "HMS Sheffield"

Campsites

Gender:

Location: Derby & Lake Garda

Status: Offline

Hi

The extra charges relate to WORLD coverage - ie, outside the "normal" data traveller package of Europe

http://www.vodafone.co.uk/personal/price-plans/managing-my-costs/travelling-abroad/using-the-internet-abroad/index.htm

Maybe there was a genuine misunderstanding.

Russell

Edit - Dave - I think we are on the same lines. It took me longer to verify though!

______________________________________________________________
Our long trip around Europe - blog now online at www.swift-kontiki.co.uk

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