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Motorhome Facts :: View topic - Thanks to Swift Group Customer Care

Welcome to Motorhomefacts, we are a thriving motorhome community (Largest in Europe). Why Not JOIN NOW and get instant access to more of the website. It costs nothing to join and only takes a few minutes.
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Next Rally is @ Spring Bank Holiday at Hamble Primary School, Hamble, Southampton on 01/06/2012 in Hampshire

Thanks to Swift Group Customer Care

sheringham

Joined: Mar 24, 2006

Posts: 303

MH: Bessacarr E450

Campsites

Gender:

Location: Stafford

Status: Offline

During our Spring trip to Provence we had an incident in May that resulted in the LH mirror. indicator, fascia strip and top light assembly being ripped off, pushed forward and embedded into the cab bodywork.
Insurers recommended repair specialist experienced difficulties with alleged agents/suppliers of Swift/Bessacarr specialist parts and was being fobbed off with febrile excuses!!.
A phone call to Swift Group Customer Care, John Dunnett, on Thursday and followed by an e-mail requesting assistance. Today, Monday, reply with all relevent details, part numbers and descriptions.
Thank you John.. Now thats what I regard as Customer Care/Service!!

Regards

Ron

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