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Motorhome Facts :: View topic - Camos dome problem - fixed by RoadPro
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 Camos dome problem - fixed by RoadPro
1100060 Post Posted: Tue Aug 02, 2011 8:44 am Thank this member for this postReply with quote Back To Top

Tim45 Subscriber 07/05/2013 


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I wouldn't touch a Camos with a barge pole - apt seeing I live on a narrow boat. I inherited the dome from boat's previous owner. It worked fine for a month. Then, while in the exact same location (in south-east England), it suddenly started to lose channels.

I used it for Radio 2 in the daytime, but after 45 minutes you get the deadly 'poor or no signal' message. The same happens watching BBC tv channels in the evening. Fine for half an hour or so - then suddenly no signal.

Google the problem and one finds that it is a common repeated complaint.

I'm going to the expense of chucking it and getting a twin lnb Maxview 65cm dish instead. Far lower profile and taking up no more roof space than the Camos.
 
1100366 Post Posted: Tue Aug 02, 2011 6:16 pm Thank this member for this postReply with quote Back To Top

colliezack Subscriber 02/10/2012 


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Are you sure it's the dome and not the digibox-- more likely!
Borrow a digibox and try it?
 Re: Don't buy the Camos 1400P dome
1100397 Post Posted: Tue Aug 02, 2011 7:34 pm Thank this member for this postReply with quote Back To Top

vicdicdoc Subscriber 11/01/2013 


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Tim45 wrote:
. . . "I'm going to the expense of chucking it


- Don't chuck it - I'll have it & pay for the postage or courier !
 Re: Don't buy the Camos 1400P dome
1100403 Post Posted: Tue Aug 02, 2011 7:40 pm Thank this member for this postReply with quote Back To Top

Wupert Subscriber 20/08/2012 


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Tim45 wrote:
I wouldn't touch a Camos with a barge pole - apt seeing I live on a narrow boat. I inherited the dome from boat's previous owner. It worked fine for a month. Then, while in the exact same location (in south-east England), it suddenly started to lose channels.

I used it for Radio 2 in the daytime, but after 45 minutes you get the deadly 'poor or no signal' message. The same happens watching BBC tv channels in the evening. Fine for half an hour or so - then suddenly no signal.

Google the problem and one finds that it is a common repeated complaint.

I'm going to the expense of chucking it and getting a twin lnb Maxview 65cm dish instead. Far lower profile and taking up no more roof space than the Camos.


Brill bit of kit in my case

Been on 4 different MH's with no probs
 
1100455 Post Posted: Tue Aug 02, 2011 8:44 pm Thank this member for this postReply with quote Back To Top

Tim45 Subscriber 07/05/2013 


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[quote="colliezack"]Are you sure it's the dome and not the digibox-- more likely!
Borrow a digibox and try it?[/quote]

My digibox is a freesat+ Humax Foxsat that has worked without fault for three years (mostly with my previous Oyster dishes). Have done re-scans, setting back to factory defaults and auto tuning etc. The recorded programmes work fine.

But as you say, might be worth trying with another digibox - if I can find one.

PS To all those hoping for my 'chucking' it your way - I have already had other offers and the Maxview dealer also may pay something in part exchange.
 
1100486 Post Posted: Tue Aug 02, 2011 9:42 pm Thank this member for this postReply with quote Back To Top

firewood Subscriber 30/03/2013 


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well i was going to buy a dome system but have read so meny bad reports.
but i did try to order one from roadpro but thay are hard work .so i gave up

i think i will hang on to my money.
 Re: Don't buy the Camos 1400P dome
1102795 Post Posted: Sun Aug 07, 2011 4:16 pm Thank this member for this postReply with quote Back To Top

RoadProAndy Subscriber 17/07/2012 


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Tim45 wrote:
Google the problem and one finds that it is a common repeated complaint..


I have Googled the problem "Camos dome loses channels" and variants of that phrase and I can't find anything remotely similar to what you are saying Tim. Perhaps you could point me in the right direction.

We have sold many, many Camos domes to people with narrowboats and I am not aware of a single complaint along the lines you mention. There are also thousands fitted to motorhomes and caravans and I'm pretty sure that the vast majority of owners are very happy with their systems.

Making the statement "Don't buy the Camos 1400P dome" when yours is second-hand, you don't know mention how old it is or how it was installed or whether anything has been done to it and you apparently haven't bothered to try and find out why you're experiencing the problems you describe is, dare I say it(?), a little premature perhaps.

Any product of just about any kind - even a ballpoint pen - can go wrong and, whenever we do get a Camos system that has developed a fault, we fix it. As the Camos distributor for the UK, we would have been happy to check the system out for you but, as far as I am aware, you didn't ask so there we are.

Your sat-dome is a static model and my experience tells me that the most probable cause of channel loss on a boat with a static satellite system is that the boat moves. I'm sure you'll have considered that possibility but I have to mention it.

I look forward to hearing from you about the Google search and, if you would like to find out if there is actually anything wrong the system, just let me know.

Andy
 
1102813 Post Posted: Sun Aug 07, 2011 4:49 pm Thank this member for this postReply with quote Back To Top

dovtrams Subscriber 23/10/2012 


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Camos domes are great bit of kit; it is therefore a wee bit harsh to say never buy one. The only time I have had problems with mine was 'human' ie parked behind a great big oak treee!! I am sure there is a perfectly logical explanation for the fault and if not, as they say RoadPro will fix.

Dave

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 Re: Don't buy the Camos 1400P dome
1102840 Post Posted: Sun Aug 07, 2011 5:34 pm Thank this member for this postReply with quote Back To Top

Tim45 Subscriber 07/05/2013 


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RoadProAndy wrote:


I have Googled the problem "Camos dome loses channels" and variants of that phrase and I can't find anything remotely similar to what you are saying Tim.


Coming out top of the list in my Google search just now was a message on wildcamping.co.uk under the topic ‘Camos sat system’ that in part read:
“We park up at the end of the day, turn the system on, and all OK, then after an hour or so we loose all the bbc channels “

Exactly describes my symptoms.

On another site - afraid couldn't find it second time round - it was suggested that nearby electronics can affect signals.


RoadProAndy wrote:

We have sold many, many Camos domes to people with narrowboats


I wonder if you fitted this one, probably within the last two years to a guy called Roger Furlough who fitted out my narrowboat at a marina at Church Minsulll, near Nantwich.

RoadProAndy wrote:

Making the statement "Don't buy the Camos 1400P dome" when yours is second-hand


I am the first user. The boat hadn't been used or lived in before I bought it.

RoadProAndy wrote:

... you apparently haven't bothered to try and find out why you're experiencing the problems...


And you haven't bothered to ascertain my side at all. Is ringing round countless dealers getting advice, scouring the Internet for solutions, retuning, moving away other electronic equipment (such as dvd player), re-routing cables, unscrewing 16 nut and bolts on the dome to check the gubbins and re-scanning my digibox not being bothered? No wonder in my frustration I wrote 'Don't buy....'

RoadProAndy wrote:

whenever we do get a Camos system that has developed a fault...


Ah.

RoadProAndy wrote:

As the Camos distributor for the UK, we would have been happy to check the system out for you but, as far as I am aware, you didn't ask so there we are.


There we are not. How much are you aware? I DID ring RoadPro and had a friendly chat with someone. The conclusion was that I would have to post the control box to you to be checked out. It may not have been the problem and I've had to spend, what, 14 days without it. Next, post the dome to you???

RoadProAndy wrote:

Your sat-dome is a static model and my experience tells me that the most probable cause of channel loss on a boat with a static satellite system is that the boat moves.


There is very little movement here in the marina. Certainly no increase in the second month when it started failing to find channels (those I've since found out are broadcast in the horizontal mode. The vertical ones are usually ok).

RoadProAndy wrote:

I look forward to hearing from you ....


Well here we are.
 
1102854 Post Posted: Sun Aug 07, 2011 6:06 pm Thank this member for this postReply with quote Back To Top

Traveller_HA5_3DOM Subscriber 10/06/2012 


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I am guessing that the battery voltage remains OK !!! after the half hour use when it was working OK?

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